Avocent DSView 3 Bedienungsanleitung

Installer/User GuideFor Technical Support: 590-395-501J www.avocent.com/supportDSView ® 3

viii DSView 3 Software Installer/User GuideChapter 14: SSH Passthrough Sessions ...

78 DSView 3 Software Installer/User Guidea. Type the username for an Active Directory account that has browse rights in the User Name field. Th

Chapter 6: Authentication Services 79This encryption mode is not recommended for wide area networks (WANs).•Click Use SSL in Certificate-based

80 DSView 3 Software Installer/User GuideTo change user browsing settings for the Active Directory external authentication service:1. Click the

Chapter 6: Authentication Services 81-or-Click Browse with user credentials to browse users on the external Windows NT authentication based on

82 DSView 3 Software Installer/User Guide-or-Click Browse with User Credentials to browse users on the external Windows NT authentication based

Chapter 6: Authentication Services 83If you selected Use SSL in Certificate-based Trust Mode, go to step 6.If you selected Do Not Use SSL or Us

84 DSView 3 Software Installer/User Guide12. Click Finish. The User Authentication Services window will open with the new service listed.To cha

Chapter 6: Authentication Services 8512. Click Register to register the certificates. The Accept SSL Certificate window will appear.13. Click S

86 DSView 3 Software Installer/User Guide6. Type the object class. The default value is groupOfNames.7. Type the members attribute. The default

Chapter 6: Authentication Services 87a. Type the address of the RADIUS host in dot notation format (xxx.xxx.xxx.xxx) or type the DNS host name

Table of Contents ixPhone contact ...

88 DSView 3 Software Installer/User Guidea. Select the authentication type from the Authentication Type menu.PAP - Password Authentication Prot

Chapter 6: Authentication Services 89a. Type the address of the TACACS+ host or type the DNS host name in the Server Address field.b. Type the

90 DSView 3 Software Installer/User GuideIf you selected the privilege level attribute method in step 8, the default value shell will appear in

Chapter 6: Authentication Services 91PAP - Password Authentication ProtocolCHAP - Challenge Handshake Authentication Protocol (default)MS-CHAP

92 DSView 3 Software Installer/User GuideFor complete information about what is needed on the RSA server, see the RSA Secured Partner Solutions

Chapter 6: Authentication Services 934. Click Connection in the side navigation bar. The Authentication Service Connection Settings window will

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95CHAPTER7Units View WindowsUnits View windows display list of units that have been added to the DSView 3 software database.A user must have unit view

96 DSView 3 Software Installer/User GuideAn appliance type will only be listed in the side navigation bar if an appliance of that type has been

Chapter 7: Units View Windows 97If a target device is connected to multiple managed appliances, it will appear multiple times in a topology vie

x DSView 3 Software Installer/User GuideDisplaying Video Viewer Users...

98 DSView 3 Software Installer/User Guidesorted alphabetically. To tailor the list, enter a valid filter string and click Filter. Select a targ

Chapter 7: Units View Windows 992. Click Visibility in the Available Fields column and then click Add. Visibility will be moved to the Fields t

100 DSView 3 Software Installer/User Guide• Status - Current activity level of a unit. Table 7.1 lists and describes the possible values.• Acti

Chapter 7: Units View Windows 101Figure 7.1: Alternate Actions Arrow in a Units View WindowTable 7.2: Action LinksAction link Displays Valid fo

102 DSView 3 Software Installer/User Guide• Site - See Site, Department and Location Groups on page 187.• Browser URL - URL that may be used to

Chapter 7: Units View Windows 103• Push or pull names to/from the appliance - see Manual name push on page 118 and Manual name pull on page 119

104 DSView 3 Software Installer/User Guide• When the operation started• How long the operation took• Status or result of the operation on the u

Chapter 7: Units View Windows 1055. Click Save and then click Close. The Units View window will open. If you added a type that was not previous

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107CHAPTER8Adding and Deleting UnitsThis chapter describes how to add and delete units in the DSView 3 software.Adding UnitsYou may add:• A single man

Table of Contents xiMerging target devices ...

108 DSView 3 Software Installer/User Guideenvironmental monitors and generic appliances do not support certificates and may be added to multipl

Chapter 8: Adding and Deleting Units 109• If the managed appliance has an address, click Yes, the <Managed Appliance Type> does have an a

110 DSView 3 Software Installer/User Guided. Click Next.9. The Completed Successful window will open.10. Click Finish.Adding a single embedded

Chapter 8: Adding and Deleting Units 111b. In the Appliance Name field, type a 1-64 character appliance name. The name is not case sensitive.c.

112 DSView 3 Software Installer/User Guidei. Click Next.8. The Completed Successful window will open.9. Click Finish.Adding managed appliances

Chapter 8: Adding and Deleting Units 113b. Click Allow target devices with the same name to be merged into a single target device if you wish t

114 DSView 3 Software Installer/User GuideTo add a target device:1. In a Units View window containing target devices (see Accessing Units View

115CHAPTER9Synchronizing the DSView 3 Software DatabaseThis chapter describes how to synchronize the DSView 3 software database with changes that occu

116 DSView 3 Software Installer/User GuideAutomatic name pushWhen automatic name push is enabled, the name push operation occurs automatically

Chapter 9: Synchronizing the DSView 3 Software Database 1174. The Automatic Name Push Properties window will open. To enable automatic name pus

Table of Contents xiiEvent severity...

118 DSView 3 Software Installer/User GuideThe following sections describe how to change a unit’s Name in Appliance:• Power device - see Power D

Chapter 9: Synchronizing the DSView 3 Software Database 119• Appliance cascade switches window - see KVM Switch and Cascade Switch Settings on

120 DSView 3 Software Installer/User GuideTo initiate a name pull operation from a Units View window:1. In a Units View window (see Accessing U

Chapter 9: Synchronizing the DSView 3 Software Database 121Automatic topology synchronizationNOTE: Automatic topology synchronization is not su

122 DSView 3 Software Installer/User Guide• Default target names allowed for connection typesThis window is described in Adding Units on page 1

Chapter 9: Synchronizing the DSView 3 Software Database 123software database. The Resync Wizard does not add offline connections to the DSView

124 DSView 3 Software Installer/User Guide4. The Confirm Target Device Merge window will open. Click Next to confirm merging the connection pat

125CHAPTER10Managing UnitsThis chapter describes how to manage unit properties and settings, access rights and local account settings, and how to view

126 DSView 3 Software Installer/User Guide3. The Multiple Unit Properties window will open. Click Unit Overview.4. Enter a new type for the tar

Chapter 10: Managing Units 1272. Click Properties in the side navigation bar and then click Contacts in the side navigation bar. The Unit Conta

Table of Contents xiiiVT100+ terminal emulation ...

128 DSView 3 Software Installer/User Guide2. Click Properties in the side navigation bar and then click Notes in the side navigation bar. The U

Chapter 10: Managing Units 129To change the DSView 3 server network property for one or more units from a Units View window:1. In a Units View

130 DSView 3 Software Installer/User Guide• Configure unit settings - see Target Device Settings on page 135• View data logging - this access r

Chapter 10: Managing Units 131How access rights can be assignedThere are several ways you may assign access rights.• You may assign access cont

132 DSView 3 Software Installer/User Guide• Deny - the access right is denied for the user/group.• Inherit - the access right is inherited from

Chapter 10: Managing Units 133IP address, in standard dot notation (xxx.xxx.xxx.xxx), for up to four DSView 3 servers the managed appliance wil

134 DSView 3 Software Installer/User Guidewith your managed appliances by accessing MIB-II (Management Information Base) and the public portion

Chapter 10: Managing Units 135• Enable All turns all traps on; Disable All turns all traps off.8. Click Save and then click Close. The Units Vi

136 DSView 3 Software Installer/User Guide• Clicking the name or icon for the service in the target device’s Unit Overview window.• Selecting t

Chapter 10: Managing Units 1372. In the side navigation bar, click Properties, then click Services. The Unit Services window will open, listing

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138 DSView 3 Software Installer/User GuideIf the upgrade is confirmed, a yellow LED icon will appear to the left of the upgrading modules. You

Chapter 10: Managing Units 1393. Click on a cascade switch name. The Cascade Switch Settings window will open.4. Change the name in the applian

140 DSView 3 Software Installer/User Guideauthentication servers that reside in the switch. If the authentication fails, the supported DSR swit

Chapter 10: Managing Units 1412. Click Appliance Settings in the side navigation bar, click Local Accounts and then Settings. The Appliance Loc

142 DSView 3 Software Installer/User Guide9. Click Next. The Completed Successful window will open.10. Click Finish. The Appliance Local User A

Chapter 10: Managing Units 143• To remove local user account access to one or more target devices, select the target device(s) in the Assigned

144 DSView 3 Software Installer/User Guide• The DRAC 4 KVM session launches a standalone launch browser which in turn launches a KVM applet. To

Chapter 10: Managing Units 1455. The DELL DRAC4 Settings window will open. To change information:• In the Appliance Name field, type a 1-64 cha

146 DSView 3 Software Installer/User Guide• Appliance Models - Displays the number of units for each appliance model the user has added to the

147CHAPTER11Power Devices and Power Device SocketsSee Power devices on page 7 for information about the power device types and models that are support

xvList of FiguresFigure 1.1: Example System Configuration ...8Figu

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Chapter 11: Power Devices and Power Device Sockets 1495. Click Close. The Units View window will open.Upgrading the firmware of a Cyclades powe

150 DSView 3 Software Installer/User GuideTo change power device input feed information:1. In a Units View window containing appliances (see Ac

Chapter 11: Power Devices and Power Device Sockets 151• Socket - Socket (outlet) number.• Appliance Name - Name of the power device socket in t

152 DSView 3 Software Installer/User Guide5. Click the checkbox to the left of the power device socket(s). To select all sockets on the page, c

153CHAPTER12Unit Sessions and ConnectionsThis chapter describes how to view and manage unit sessions and connections.Managed Appliance Session Setting

154 DSView 3 Software Installer/User Guide• Sharing Interactive - A session that is being shared by two or more users. Interactive users have f

Chapter 12: Unit Sessions and Connections 1554. Click Close. The Appliance Sessions window will open.5. Click Close. The Units View window will

156 DSView 3 Software Installer/User GuideAt least one encryption level must be specified for the keyboard and mouse. When you specify more tha

Chapter 12: Unit Sessions and Connections 157Exit macros are supported on DS1800 digital switches and the following DSR switches: DSR1010, 1021

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158 DSView 3 Software Installer/User Guide3. Click F1, F2 and F3 in the keyboard graphic in the window. The keystrokes will appear in the list

Chapter 12: Unit Sessions and Connections 159• Preemption Level - Effective user preemption level for the user that is connected to the target

160 DSView 3 Software Installer/User GuideSessions in the side navigation bar, and the Active Sessions window for that target device will open.

Chapter 12: Unit Sessions and Connections 1612. Click the checkbox to the left of the sessions. To disconnect all sessions, click the checkbox

162 DSView 3 Software Installer/User GuideThe DSView 3 software also supports the USR3453B - Courier 56k external modem.NOTE: The modems listed

Chapter 12: Unit Sessions and Connections 163NOTE: Connections of EVR1500 environmental monitors and generic appliances may not be viewed.Conne

Chapter 12: Unit Sessions and Connections 1657. Select a managed appliance, then click Next.8. The Select Available Connection window will open

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167CHAPTER13Data LoggingThe DSView 3 software supports logging of serial session console data from certain appliances and their target devices, using

xviiList of TablesTable 1.1: DSView 3 Software System Configuration Descriptions...8Table 3.1: DSView

168 DSView 3 Software Installer/User GuideData log files are not backed up by the DSView 3 software backup utility.When a data log file is crea

Chapter 13: Data Logging 169Only DSView 3 software administrators may enable the SSH and Syslog servers, specify where the data log files will

170 DSView 3 Software Installer/User Guide7. If you have not already done so, click the SSH server page link and enable the SSH server. See Ena

Chapter 13: Data Logging 171To check the data logging settings for connections:1. In a Units View window, click on the appliance name.2. Click

172 DSView 3 Software Installer/User Guide• SSH Tunnel Buffer Size (bytes): If the SSH session cannot be opened, the appliance will continue to

Chapter 13: Data Logging 1734. In the Location field, enter a local or network shared location, using a UNC (Universal Naming Convention) path

174 DSView 3 Software Installer/User Guide4. In the Archive by frequency field, select the interval for archiving current data log files: daily

Chapter 13: Data Logging 175Viewing Data Log FilesDisplaying lists of data log filesEach row in the display table contains the following inform

176 DSView 3 Software Installer/User GuideBefore the file is transferred to the browser, the DSView 3 software will verify the file’s digital s

177CHAPTER14SSH Passthrough SessionsAn SSH Passthrough session is a serial session opened to a unit without the use of a web browser. From an SSH clie

xviii DSView 3 Software Installer/User GuideTable 15.2: Custom Fields Example: Side Navigation Bar Descriptions ...

178 DSView 3 Software Installer/User Guide2. Click DSView Server in the top navigation bar.3. Click SSH Passthrough in the side navigation bar.

Chapter 14: SSH Passthrough Sessions 179If hub/spoke forwarding is enabled, shared SSH Passthrough sessions are centralized to the DSView 3 ser

180 DSView 3 Software Installer/User GuideEstablishing an SSH Passthrough connection to a unitTo establish an SSH Passthrough connection to a t

Chapter 14: SSH Passthrough Sessions 1813. If more than one connection exists to the target device, the SSH connection attempt fails and the DS

182 DSView 3 Software Installer/User GuideTo modify the escape sequence:From an SSH Passthrough session, enter the following command:^Ece[new e

Chapter 14: SSH Passthrough Sessions 183To configure break sequences:1. Click the System tab.2. Click DSView Server in the top navigation bar.3

184 DSView 3 Software Installer/User GuideTo obtain read/write access:1. From a shared SSH Passthrough or Avocent Session Viewer session where

Chapter 14: SSH Passthrough Sessions 185To include an SP command, open your SSH client and enter a command in the following format:<username

186 DSView 3 Software Installer/User Guide

187CHAPTER15Grouping UnitsThe DSView 3 Explorer automatically groups managed appliances by the type of appliance (DSR switch, ACS console server and s

List of Tables xixTable D.9: VT220 Decoding...

188 DSView 3 Software Installer/User GuideTo add a department, click Departments in the top navigation bar. The Departments window will open.To

Chapter 15: Grouping Units 1893. Click on the name of a unit. The Unit Overview window will open.4. Click Properties in the side navigation bar

190 DSView 3 Software Installer/User GuideTo define custom fields:NOTE: You must have Software Administrator or Appliance Administrator access

Chapter 15: Grouping Units 191a. Click the Units tab. b. Click Custom Field Labels in the side navigation bar. The Unit Custom Field Labels win

192 DSView 3 Software Installer/User Guide4. The configuration of a generic appliance has been verified, so the administrator wants to create a

Chapter 15: Grouping Units 193Unit GroupsUnit groups may be used to organize units. You may create nested unit groups (unit groups within unit

194 DSView 3 Software Installer/User GuideFigure 15.2: Unit Groups StructureUnit group hierarchyThere are two primary ways to view unit groups:

Chapter 15: Grouping Units 195Global groups that contain units the user cannot access will not be displayed, unless there are descendent groups

196 DSView 3 Software Installer/User Guide2. Click Groups in the top navigation bar. The Unit Groups window will open. If a unit group has subg

Chapter 15: Grouping Units 197•Click Name in the side navigation bar to display the unit group name.•Click Members in the side navigation bar t

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198 DSView 3 Software Installer/User GuideAccess rights for a unit group default to inherit if they are not explicitly granted to a user or use

Chapter 15: Grouping Units 1996. Click Save and then click Close. The Unit Group Members window will open.7. Click Close. The Unit Groups windo

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201CHAPTER16Managing User AccountsThe DSView 3 software allows you to:• Add, change and delete user accounts• Unlock user accounts• Specify user accou

202 DSView 3 Software Installer/User GuideThe following fields may be displayed in the User Accounts window. Use the Customize link to add or r

Chapter 16: Managing User Accounts 203• Custom Field 1- Custom Field 6 - Custom fields for the user. If you have specified text for a custom f

204 DSView 3 Software Installer/User Guide• If you selected any other authentication service, go to step 5.4. The Type in User Credentials wind

Chapter 16: Managing User Accounts 205another item (such as full name), you must include a wildcard. See Filtering information in a window on

206 DSView 3 Software Installer/User GuideResetting a User Account PasswordA DSView 3 software administrator or user administrator may reset a

Chapter 16: Managing User Accounts 207To change the name of a user:1. Click the Users tab.2. Click on a username. The User Name window will op

1CHAPTER1Product OverviewThe DSView® 3 management software version 3.5 is a secure, web browser-based, centralized enterprise management solution that

208 DSView 3 Software Installer/User Guide3. Click Credentials in the side navigation bar and then click SSH Key. The User SSH Key window will

Chapter 16: Managing User Accounts 209be used to impersonate another user over the Web Services API or GUI Access API. For more information, s

210 DSView 3 Software Installer/User Guide5. Click Save and then click Close.AddressThe user address may be changed only for internal authentic

Chapter 16: Managing User Accounts 2112. Click on a username. The User Name window will open.3. Click Notes in the side navigation bar. The Us

212 DSView 3 Software Installer/User Guide• Black X - The user has been denied access for this right.•Gray X - A group to which the user belong

Chapter 16: Managing User Accounts 213To disable the inherit functionality, uncheck the Inherit checkbox.• If none of the checkboxes are check

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215CHAPTER17User GroupsUsers that have been added to the DSView 3 software system may be added to the following two types of user groups:• Built-In -

216 DSView 3 Software Installer/User GuideGroup naming in external authentication servicesGroups in Active Directory (AD) external authenticati

Chapter 17: User Groups 2173. The Select Authentication Service window will open. This window lists all authentication services that may be us

2 DSView 3 Software Installer/User GuideSecure authentication and communicationSecure Socket Layer (SSL) encryption may be used to encrypt data

218 DSView 3 Software Installer/User Guide3. The Select Authentication Service window will open. This window lists all authentication services

Chapter 17: User Groups 219User Group PropertiesTo display the properties of a built-in user group:1. Click the Users tab. Click Groups in the

220 DSView 3 Software Installer/User Guide6. To add one or more users to the user group, select the user(s) in the Available Users list, then c

Chapter 17: User Groups 221The access rights display may contain information that appears invalid. For example, virtual media access can be en

222 DSView 3 Software Installer/User Guide

223CHAPTER18Using the Video ViewerThe Video Viewer is used to conduct a KVM session with one or more target devices attached to one or more KVM switch

224 DSView 3 Software Installer/User GuideThe Video Viewer client requires Java when launched from Mozilla, Netscape or Firefox browsers. The s

Chapter 18: Using the Video Viewer 225NOTE: On supported Macintosh system clients, the placement of some buttons is different. The Minimize, M

226 DSView 3 Software Installer/User GuideTo open a KVM session using the Unit Overview window:1. In a Units View window containing the target

Chapter 18: Using the Video Viewer 227When you click OK, the primary user who is currently active will receive a request to allow sharing unle

Chapter 1: Product Overview 3You may configure one or more spoke (backup) servers in addition to the hub server.The hub server is responsible f

228 DSView 3 Software Installer/User Guide3. To allow other users to share a Video Viewer session automatically, enable the Allow shared connec

Chapter 18: Using the Video Viewer 229only those settings that differ from the default profile. For example, a new profile may be identical to

230 DSView 3 Software Installer/User GuideCtrl-Alt-Del. For Macintosh operating systems, the following table lists keystrokes and keystroke com

Chapter 18: Using the Video Viewer 231Menu activation keystrokeThe menu activation keystroke setting specifies the keystroke that can be used

232 DSView 3 Software Installer/User GuideIf you enable Allow users to override this setting, or if no profile is assigned to the target device

Chapter 18: Using the Video Viewer 233will be adjusted to match the input resolution selected by the primary user of that channel. This will p

234 DSView 3 Software Installer/User GuideTo add a KVM session profile:1. Click the Units tab.2. Click Profiles in the top navigation bar. The

Chapter 18: Using the Video Viewer 235b. In the Local Cursor field, if you do not check the Inherit Default Settings checkbox, enable the radi

236 DSView 3 Software Installer/User Guided. In the Background Refresh field, enable or disable background refresh. Enable or disable the Allow

Chapter 18: Using the Video Viewer 237General commandsAll of the following commands except enabling/disabling full screen mode may also be spe

4 DSView 3 Software Installer/User GuideProactive Network Security with NetClarity Auditor EnterpriseIntegrate NetClarity Auditor Enterprise wi

238 DSView 3 Software Installer/User GuideTo prevent potential mouse conflicts, you may configure certain settings on each server connected to

Chapter 18: Using the Video Viewer 239To specify a toolbar hide time:1. Select Tools - Session Options from the Video Viewer menu or click the

240 DSView 3 Software Installer/User GuideMouse scaling commandMouse scaling cannot be specified in a KVM session profile. To prevent potential

Chapter 18: Using the Video Viewer 2411. Select Tools - Manual Video Adjust from the Video Viewer menu or click the Manual Video Adjust button

242 DSView 3 Software Installer/User GuideImage capture width, pixel sampling/fine adjust, image capture horizontal position and image capture

Chapter 18: Using the Video Viewer 243performs best when the video parameters are set such that no (0) video packets are transmitted for a sta

244 DSView 3 Software Installer/User GuideTo display current Video Viewer users:1. Select View - Connected Users from the Video Viewer menu or

Chapter 18: Using the Video Viewer 245Appliance Change Of State Viewer Session StoppedViewer Session Started Appliance Viewer Session StoppedA

246 DSView 3 Software Installer/User GuidePerforming Thumbnail Viewer tasksTo set scan preferences:1. Select Options - Preferences from the Thu

Chapter 18: Using the Video Viewer 247To launch a session to a device from the Thumbnail Viewer:Select a device thumbnail. Select Thumbnail -

Chapter 1: Product Overview 5LANDesk Server Manager supports rack-mounted and blade servers with low-impact services that let users choose the

248 DSView 3 Software Installer/User Guide• Send a macro from a predefined macro group. Macro groups for Windows, Novell and Sun are already de

Chapter 18: Using the Video Viewer 2496. Select an icon to associate with the macro from the Macro Icon menu.7. To build the macro, click the

250 DSView 3 Software Installer/User Guide7. Click Close.Macro groupsMacro groups may not be displayed, created, edited, renamed, copied or del

Chapter 18: Using the Video Viewer 2512. Select one of the following: All - displays both personal and global macro groups, Personal - display

252 DSView 3 Software Installer/User Guide4. Select Display on Menu.5. Click Close to exit the Macro Groups dialog box.Macros in the selected g

Chapter 18: Using the Video Viewer 253The user (or user group to which the user belongs) must have permission to establish virtual media sessi

254 DSView 3 Software Installer/User GuideYou may also reset the USB2 IQ module from the Virtual Media dialog box. This action will reset every

Chapter 18: Using the Video Viewer 255all mapped drives must be read only, this checkbox will already be enabled and cannot be changed. You mi

256 DSView 3 Software Installer/User GuideTo reset all USB devices on the target device:NOTE: The USB reset feature resets every USB device on

Chapter 18: Using the Video Viewer 2576. Click the Remove Selected Entries button (this button may also be named Remove Selected Application).

6 DSView 3 Software Installer/User GuideVMware® environmentsThe DSView 3 software plug-in for Virtualization allows you to access and control V

258 DSView 3 Software Installer/User Guide

259CHAPTER19Using the Telnet ViewerThe DSView 3 management software ships bundled with a built-in proprietary Telnet Viewer that provides features una

260 DSView 3 Software Installer/User GuideFigure 19.1: Telnet Viewer WindowNOTE: The Close button may not be present on all operating systems.T

Chapter 19: Using the Telnet Viewer 261NOTE: On supported Macintosh system clients, the Telnet Viewer opens in a self-contained window and is

262 DSView 3 Software Installer/User Guide• Supported for hmac-md5, hmac-sha1, hmac-sha1-96, hmac-md5-96 and hmac-ripemd160The DSView 3 softwar

Chapter 19: Using the Telnet Viewer 263window when you are connected to a device or port. After the preferences are entered, they are applied

264 DSView 3 Software Installer/User Guide4. In the Columns list, choose a value of 80 or 132. The default value is 80.To change the terminal e

Chapter 19: Using the Telnet Viewer 265left parenthesis and right parenthesis. The terminal type must be entered in the Terminal Type field ex

266 DSView 3 Software Installer/User Guide2. Click the Terminal tab.3. When you are connected to a device that does not repeat or echo the data

Chapter 19: Using the Telnet Viewer 2676. In the Send box, type the 0-32 alphanumeric character string that you wish to send in response to th

Chapter 1: Product Overview 7• Cyclades KVM/net Plus KVM over IP switches• Cyclades TS appliances• CCM console management appliances• CPS810 an

268 DSView 3 Software Installer/User Guidesession either by selecting it from the Macros menu or by pressing the defined hotkey on your keyboar

Chapter 19: Using the Telnet Viewer 269Hexadecimal code sequence: \0x<NN>, where <NN> is the hexadecimal byte. For example, the Ct

270 DSView 3 Software Installer/User Guide2. Select the macro in the Macros table that you wish to run.3. Click Run.Macro groupsTo create a mac

Chapter 19: Using the Telnet Viewer 2713. Click the Edit button. The Configure Macro Groups dialog box expands to display an Edit Group area c

272 DSView 3 Software Installer/User GuideTo change the default log file directory:1. Select Options - Session Properties from the menu or clic

Chapter 19: Using the Telnet Viewer 273To start dynamic logging:1. Select Options - Logging - Start from the menu. The Log dialog box appears.

274 DSView 3 Software Installer/User Guide• Paste the contents of the system clipboard into a Telnet Viewer session or into another application

Chapter 19: Using the Telnet Viewer 2752. The operating system’s print dialog box appears. Make the appropriate settings. The screen contents

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277CHAPTER20Using ToolsThe DSView 3 management software contains tools that may be used to perform various actions on units. This chapter describes th

DSView® 3Management SoftwareVersion 3.5Installer/User GuideAvocent, the Avocent logo, The Power of Being There, DSView, DSR, MergePoint, AlterPath, Au

8 DSView 3 Software Installer/User GuideFigure 1.1: Example System ConfigurationTable 1.1: DSView 3 Software System Configuration DescriptionsN

278 DSView 3 Software Installer/User GuideYou may also export a topology report, regardless of any properties selected for export. A topology r

Chapter 20: Using Tools 279Exporting access rightsThe Export Access Rights tool will export permission information about units from the DSView

280 DSView 3 Software Installer/User GuideTo merge target devices:1. Click the Units tab.2. Click Tools in the side navigation bar. The Unit To

Chapter 20: Using Tools 281The following actions occur when a DSView 2.x software database is imported into the DSView 3 management software s

282 DSView 3 Software Installer/User GuideBefore using the Import DSView 2.x Software Database toolTo use the Import DSView 2.x Software Databa

Chapter 20: Using Tools 283b. Select Allow Target Devices to be added for nodes that have a default name to allow target devices to be added t

284 DSView 3 Software Installer/User GuideTo import data:1. Click the Units tab.2. Click Tools in the side navigation bar. The Unit Tools windo

Chapter 20: Using Tools 285• Save or restore the database of local usersTo access the managed appliance tools:1. Click the Units tab. In the s

286 DSView 3 Software Installer/User Guide1. In the Unit Overview window, click the Upgrade Firmware icon or link. The Upgrade Appli-ance Firmw

Chapter 20: Using Tools 287b. Enable the Delete target devices that no longer have connections checkbox to delete those target devices permane

9CHAPTER2InstallationThis chapter describes the following installation sequence:• What you should do before installing the DSView 3 software• Installi

288 DSView 3 Software Installer/User Guide2. The Type in File Description window will open. Type a description of the configuration that will b

Chapter 20: Using Tools 289Restoring a managed appliance user databaseNOTE: You may not restore the user database of a DS1800 digital switch o

290 DSView 3 Software Installer/User Guide

291CHAPTER21Using TasksYou may add, delete and change tasks from the Tasks window. The Tasks window lists all tasks configured in the DSView 3 managem

292 DSView 3 Software Installer/User GuideAdding tasksYou may use the Add Task Wizard to run the following tasks:• Backup the DSView 3 software

Chapter 21: Using Tasks 293• Monthly - Runs the task once each month or regularly over a certain number of months (every 2 months, every 3 mon

294 DSView 3 Software Installer/User Guide2. The Specify Weekly Schedule window will open.a. Select the hour, minute and AM or PM to indicate w

Chapter 21: Using Tasks 295The backup file is named dsviewBackup.zip by default, but you may also append the date and time to the end of the b

296 DSView 3 Software Installer/User GuideTask: Configure SNMP trap settings on a managed applianceThis task turns SNMP traps on or off for one

Chapter 21: Using Tasks 297Task: Power control a target deviceThis task powers up, powers down or cycles the power (powers down and then power

10 DSView 3 Software Installer/User Guide• For supported Windows and Linux systems: 2 GHz Pentium or equivalent processor• For supported Solari

298 DSView 3 Software Installer/User GuideOnce this task is added, you may run it on demand at any time; see Running tasks manually on page 305

Chapter 21: Using Tasks 29911. Click Next.12. The Completed Successful window will open. Click Finish. The Tasks window will open.Task: Migrat

300 DSView 3 Software Installer/User Guide8. The Select Unit Type window will open. Select the type of managed appliance to migrate, and then c

Chapter 21: Using Tasks 3014. The Select Task to Add window will open.a. Select Send IPMI chassis control command to target devices from the d

302 DSView 3 Software Installer/User Guide7. The Select Unit Type window will open. Click Select by Product Family and select ACS Firmware from

Chapter 21: Using Tasks 303Task: Validating user accounts on an external authentication serverThis task may be used to ensure that LDAP, Activ

304 DSView 3 Software Installer/User Guide5. Type a 1-64 character name for the task, then click Next.6. The Select When to Run the Task window

Chapter 21: Using Tasks 305c. If you enable the Allow target devices with the same name to be merged into a single target device checkbox, the

306 DSView 3 Software Installer/User Guide3. Click the name of the task. The Task Results window will display, containing information about the

Chapter 21: Using Tasks 307Firmware ManagementThe Flash firmware files for DS1800 digital switches, DSI5100, CPS and CCM appliances and DSR sw

Chapter 2: Installation 112. To install from a DVD:a. Insert the DSView 3 software DVD. An autorun file will bring up a menu of installation op

308 DSView 3 Software Installer/User Guide5. Click Save and then click Close. The Appliance Firmware - All window will open and contain the fir

309CHAPTER22Events and Event LogsWhen an enabled, defined event occurs in the DSView 3software system, it is saved in the event log. You may display t

310 DSView 3 Software Installer/User GuideSeverity iconsFor users who are members of the DSView 3 software administrators or auditor user group

Chapter 22: Events and Event Logs 311• You may also specify one or more unit groups - an email notification will be sent only when a specified

312 DSView 3 Software Installer/User GuideTo change an email notification:1. Click Email Notifications in the side navigation bar. The Email No

Chapter 22: Events and Event Logs 3133. Click Delete. You will be prompted to confirm the deletion.4. Confirm or cancel the deletion.Enabling

314 DSView 3 Software Installer/User GuideThe following fields may be displayed. Use the Customize link to add or remove fields in the display.

Chapter 22: Events and Event Logs 3152. In an Event Log window, click on a link in the Severity column. The Event Information window will open

316 DSView 3 Software Installer/User GuideUsing the date filterThe event log retains all events occurring in the DSView 3 software system for t

Chapter 22: Events and Event Logs 317Creating an Event Log .csv FileAll or selected columns of the event log can be exported as a comma separa

12 DSView 3 Software Installer/User Guidec. Download the DSView 3 software installation package, log out and close the web browser. Return to s

318 DSView 3 Software Installer/User Guide

319CHAPTER23Plug-insA plug-in provides support for a specific appliance type (model) in the DSView 3 software. A plug-in is packaged into a single arc

320 DSView 3 Software Installer/User GuideAdding Plug-insFor optimal operation, the hub and all of the spoke servers should have the same versi

Chapter 23: Plug-ins 3213. To display information about one plug-in, click the plug-in name. The Plug-in overview window will open.Information

322 DSView 3 Software Installer/User GuideManaging Plug-insAfter a plug-in has been added, you may upgrade it to another (generally, newer) ver

Chapter 23: Plug-ins 323Disabling and activating a plug-inWhen a plug-in is disabled, you cannot use any features and operations supported by

324 DSView 3 Software Installer/User Guide

325AppendicesAppendix A: Technical SupportOur Technical Support staff is ready to assist you with any installation or operating issues you encounter w

326 DSView 3 Software Installer/User GuideAppendix B: TCP and UDP PortsThe DSView 3 software client accesses the server and performs commands u

Appendices 327Figure B.1: Ports Used with a KVM Switch Connection Without ProxyIn a proxied connection, communication with TCP/IP ports 8192

Chapter 2: Installation 13• To begin configuration of the DSView 3 software, click Done; see Configuring the DSView 3 Software on page 13. A Se

328 DSView 3 Software Installer/User GuideFigure B.2: Ports Used with a KVM Switch Proxy Server Connection (KVM)If the user wishes to establish

Appendices 329Figure B.3: Ports Used with a Serial Console Appliance Connection (Serial) Without ProxyIn a proxied connection, communication

330 DSView 3 Software Installer/User GuideFigure B.4: Ports Used with a Serial Console Appliance Proxy Server Connection (Serial)DSView 3 serve

Appendices 331Figure B.5: Generic Appliance Session PortsIf Active Directory or LDAP external authentication is being used within your DSView

332 DSView 3 Software Installer/User GuideExternal authentication portsFigure B.6: External Authentication Server PortsSNMP portsA supported KV

Appendices 333If an external SNMP manager has been added to your DSView 3 software system, communication occurs between the SNMP manager and

334 DSView 3 Software Installer/User GuideAppendix C: DSR Remote Operations SoftwareNOTE: The DSR Remote Operations software is supported only

Appendices 335Figure C.1: Using the DSR Remote Operations Software with a DSR SwitchTable C.1: System Configuration DescriptionsNumber Descri

336 DSView 3 Software Installer/User GuideBefore using the DSR Remote Operations softwareThe following actions should be performed before using

Appendices 3372. Insert the DSView 3 software DVD. An autorun file will bring up a menu of installation options.3. Click Install DSR Remote O

14 DSView 3 Software Installer/User GuideTo configure the DSView 3 software:1. If you are configuring the DSView 3 software during the installa

338 DSView 3 Software Installer/User GuideUsing the DSR Remote Operations softwareTo start the DSR Remote Operations software:1. Establish a di

Appendices 339Figure C.2: DSR Remote Operations WindowThe items displayed in the content area of the DSR Remote Operations window will vary,

340 DSView 3 Software Installer/User Guide• EID - The Electronic ID (EID) number of the IQ module attached to the server.Power viewSelecting Po

Appendices 341• Boot• Digital/Application• Digital/Hardware• HardwareRebooting a switchNOTE: Users with a User level account may not reboot a

342 DSView 3 Software Installer/User GuideThe socket will power up and the icon for the socket in the content area will change.3. To power down

Appendices 343Appendix D: Terminal Emulation

344 DSView 3 Software Installer/User GuideVT100+ terminal emulation

Appendices 345VT100 terminal emulationTable D.4 lists the VT100 special key and control (Ctrl) key combinations and indicates Avocent encodin

346 DSView 3 Software Installer/User GuideTable D.5 lists the VT100 ANSI mode and cursor keys for set and reset modes. Encoding and decoding is

Appendices 347Table D.6 lists the VT100 PF1-PF4 key definitions. Encoding of each listed key is supported; decoding is not applicable.Table D

Chapter 2: Installation 1511. The Type in Hub Administrator Credentials window will open. Type a valid username and password for a user with DS

348 DSView 3 Software Installer/User GuideEsc [ <sol>; <par>;Report Terminal Parameters <nbits>; <xspeed>; <rspeed&g

Appendices 349Esc ) 2Select Character Set G1 Alt. Character ROM Special GraphicsNo/NoEsc [ Ps;..; Ps m Select Graphic Rendition No/NoEsc Ps;.

350 DSView 3 Software Installer/User GuideEsc [ ? 5 l Modes to Reset - Normal Screen Mode No/NoEsc [ ? 6 h Modes to Set - Relative Origin Mode

Appendices 351VT220 terminal emulationTable D.8 lists the keystroke mapping (encoding) for VT220 emulation.Table D.8: VT220 EncodingVT220 Key

352 DSView 3 Software Installer/User GuideTable D.9 lists the decoding for VT220 terminal emulation.F15 Ctrl - F7 Esc [ 2 8 ~F16 Ctrl - F8 Esc

Appendices 353Set Mode Esc [ ?Delete 1 Character Esc [ PInsert 1 Line Esc [ LDelete 1 Line Esc [ MUp Arrow Esc [ O ADown Arrow Esc [ O BRight

354 DSView 3 Software Installer/User GuideVT52 terminal emulationTable D.10 lists the keystroke mapping (encoding) for VT52 terminal emulation.

Appendices 355Table D.12 lists the VT52 and ANSI auxiliary keypad definitions. Encoding of each listed keypad key is supported; decoding is n

356 DSView 3 Software Installer/User GuideF3 F3 Esc O RF4 F4 Esc O SF6 F6 Esc [ 1 7 ~F7 F7 Esc [ 1 8 ~F8 F8 Esc [ 1 9 ~F9 F9 Esc [ 2 0 ~F10 F10

Appendices 357Table D.14 lists the decoding for VT320 terminal emulation.Table D.14: VT320 DecodingVT320 Keyboard Function VT320 Keyboard Byt

16 DSView 3 Software Installer/User Guide• Color palette of at least 256 colors• One of the following operating systems:• Windows 2000 Workstat

358 DSView 3 Software Installer/User GuideUp Arrow amount specified by Pn Esc [ Pn ADown Arrow amount specified by Pn Esc [ Pn BRight Arrow amo

Appendices 359Appendix E: Regaining Access to the DSView 3 SoftwareAccess to a DSView 3 software system may be lost due to reasons such as:•

360 DSView 3 Software Installer/User GuideAppendix F: GlossaryAccess controlAccess control refers to mechanisms and policies that restrict acce

Appendices 361AVSP (Avocent Video Session Protocol)A protocol used to transfer keyboard, video and mouse information between a KVM switch and

362 DSView 3 Software Installer/User Guide• Deliver TCP/IP stack configuration parameters, such as the subnet mask and default router• Provide

Appendices 363DSView 3 software client PC and the DSView 3 server. This occurs when the user launches another web browser window and connects

364 DSView 3 Software Installer/User GuideThere are two main types of encryption: asymmetric (also called public-key encryption) and symmetric.

Appendices 365Integrated windows authenticationPreviously known as Windows NT Challenge/Response (NT/CR) or NT LAN Manager (NTLM), Integrated

366 DSView 3 Software Installer/User GuideLocal portThe local port is the physical connection through which a KVM switch or serial console appl

Appendices 367OSCAR interfaceThe OSCAR interface is a tool that is built in to Avocent appliances and allows a user connected to the local KV

Chapter 2: Installation 17If you are opening the session on the DSView 3 server, you may select Start - Programs - Avocent DSView 3 - DSView So

368 DSView 3 Software Installer/User Guide• A network server is a computer that manages network traffic.• A database server is a computer syste

Appendices 369Telnet sessionA Telnet Viewer session is a type of target device session in which the target device supports Telnet and the DSV

370 DSView 3 Software Installer/User Guide Web serverA web server is a computer equipped with server software to respond to HTTP requests, such

371IndexAAccessmethods 100regaining 359Access rightsabout 129exporting 279methods for assigning 131specifying from unit group perspective 199specifyin

372 DSView 3 Software Installer/User GuideCustom fieldsabout 189associated a label with a unit 190changing for a unit 127defining 190example 19

Index 373network properties 129Glossary 360Groupsdepartments 187locations 187sites 187unit 193HHub serverabout 2adding to Trusted Sites list 4

374 DSView 3 Software Installer/User GuideVideo Viewer 247Managed appliancesadding a generic appliance 113adding a single appliance 108adding a

Index 375displaying information 320upgrading 322Portscascade switch settings 138modem port settings (DSR switches) 140OSCAR interface authenti

376 DSView 3 Software Installer/User Guideusing 286RSA SecurID external authentication service 91SScan mode (Video Viewer) 244Secure mode 109,

Index 377SSL 57Synchronization 114, 115automatic name pull 117automatic name push 116automatic topology 121manual name pull 119manual name pus

18 DSView 3 Software Installer/User Guide3. Select Avocent DSView 3 and then click Change/Remove. The Uninstall Avocent DSView window will open

378 DSView 3 Software Installer/User Guideview 96UUDP ports 326Unit groupsabout 193adding 197changing access rights 199changing membership 198c

Index 379built-in 37changing members 219changing properties 219deleting user-defined 218naming in external authentication services 216User opt

Installer/User GuideFor Technical Support: 590-395-501J www.avocent.com/supportDSView ® 3

Chapter 2: Installation 192. Select the Java tab.3. In the Java Application Runtime Settings panel, click View.4. Change the path to the instal

20 DSView 3 Software Installer/User Guide

21CHAPTER3DSView 3 Explorer WindowsWhen a user has been logged in and authenticated, the Avocent DSView 3 Explorer window opens. From the DSView 3 Exp

22 DSView 3 Software Installer/User GuideAccessing Target DevicesTarget devices (TDs) that may be accessed system-wide are displayed in a Units

Chapter 3: DSView 3 Explorer Windows 23Figure 3.2: Example Side Navigation BarYou may choose whether an expanded node will collapse when anothe

24 DSView 3 Software Installer/User GuideUsing WindowsSorting information in a windowThe order of rows in a list may be changed by clicking the

Chapter 3: DSView 3 Explorer Windows 25To filter the list in a window:1. In a window containing a Filter field, type a text string in the field

26 DSView 3 Software Installer/User GuideClicking OK in the message box will exit the current window without saving the changes. If you want to

Chapter 3: DSView 3 Explorer Windows 276. To expand a topology view automatically in a Units View window (see Topology view on page 96), click

iiiTable of ContentsList of Figures ...

28 DSView 3 Software Installer/User Guidebookmark the Recently Accessed window and then access other units, the bookmarked window will contain

Chapter 3: DSView 3 Explorer Windows 29Table 3.6 lists the keyboard commands that may be used when a calendar is enabled and has focus.Table 3.

30 DSView 3 Software Installer/User Guide

31CHAPTER4Basic OperationsThis chapter describes basic operations and settings, including global system properties, profiles, built-in user groups and

32 DSView 3 Software Installer/User GuideNOTE: If your DSView 3 software version is several versions prior to the current version, the help may

Chapter 4: Basic Operations 33The legal notice feature affects all DSView 3 servers in the system after replication; see Replication on page 71

34 DSView 3 Software Installer/User Guide• If you select Preserve navigation tree state, a currently-expanded tree node will remain expanded wh

Chapter 4: Basic Operations 353. Click Change Password in the side navigation bar. The Change Password window will open.4. Type your current pa

36 DSView 3 Software Installer/User GuideAs an alternative, the administrator may specify the certificate in the user account properties. See U

Chapter 4: Basic Operations 374. Click Save. An updated SSH Key window will open. The SSH key file will be uploaded to the DSView 3 server for

iv DSView 3 Software Installer/User GuideSorting information in a window...

38 DSView 3 Software Installer/User GuideIn addition to the built-in user groups, the DSView 3 software supports user-defined user groups; see

Chapter 4: Basic Operations 39group with a preemption level of 4 may preempt other level 4 users or user groups, as well as those with a level

40 DSView 3 Software Installer/User Guide• ActiveX controls - Used to display Telnet application, serial and KVM sessions.• Security Zones - Us

Chapter 4: Basic Operations 41To download an ActiveX control on a DSView 3 software hub server using Windows XP with Service Pack 2:1. In a Uni

42 DSView 3 Software Installer/User GuideTo display or change the restrictions of a security zone:1. In Internet Explorer, select Tools - Inter

Chapter 4: Basic Operations 433. Select the following settings:• Always send URLs as UTF-8• Disable script debugging• Play animations in web pa

44 DSView 3 Software Installer/User Guide• Uniquely identifies the DSView 3 server to other DSView 3 servers in the system and provides for sec

Chapter 4: Basic Operations 454. Enable/disable checkboxes or select values as indicated for each setting.5. Click Save.Table 4.3: System Certi

46 DSView 3 Software Installer/User GuideTo display and manage the trust store:1. Click the System tab.2. Click Global Properties in the top na

Chapter 4: Basic Operations 47One TCP port (default=443) is used for the HTTPS web browser connection between the DSView 3 software client and

Table of Contents vVPNs ...

48 DSView 3 Software Installer/User GuideVPNsA Virtual Private Network (VPN) is a secure network that uses public infrastructure and typically

Chapter 4: Basic Operations 49NAT DevicesNAT devices enable a company to use more internal IP addresses than they have assigned to managed appl

50 DSView 3 Software Installer/User GuideAnother scenario, shown in Figure 4.4 on page 50, is when the corporate site also uses a NAT device to

Chapter 4: Basic Operations 51A demonstration (demo) license key may also be used for a trial period. When the trial elapses, login attempts wi

52 DSView 3 Software Installer/User GuideTo display license keys:1. Click the System tab.2. Click Licenses in the top navigation bar.3. Click L

Chapter 4: Basic Operations 53• Add <number> Third Party Power Devices - Increases the number of third party power devices.• Plug-in Id &

54 DSView 3 Software Installer/User Guide3. The Partner Tools window will open. (This window exists only if at least one URL has been defined i

55CHAPTER5DSView 3 ServersThis chapter describes how to configure DSView 3 server properties, backup and restore hub servers and manage spoke servers.

56 DSView 3 Software Installer/User GuideTo display server properties:Click the System tab. DSView Server will automatically be selected in the

Chapter 5: DSView 3 Servers 57The selected port must be available on the DSView 3 server. If DSView 3 software clients are located on an extern

vi DSView 3 Software Installer/User GuideUnit Status Window ...

58 DSView 3 Software Installer/User Guide• If you click View Certificate, you may install the certificate; see below.To correct certificate sec

Chapter 5: DSView 3 Servers 59To create a CSR:1. Click the System tab.2. Click Certificate in the side navigation bar. The DSView Server Certif

60 DSView 3 Software Installer/User Guidee. Type the complete name of the state or province where the organization is located.f. Type the two-c

Chapter 5: DSView 3 Servers 61• If the certificate information matches, go to step 6.5. Click Update. The spoke server certificate information

62 DSView 3 Software Installer/User GuideDSView 3 proxy server. All other external and internal clients will communicate directly with the mana

Chapter 5: DSView 3 Servers 63Web browser settings may need to be modified to allow users to automatically log in using Integrated Windows Auth

64 DSView 3 Software Installer/User Guidec. Use the ISDN controller map field to define the map of Multiple Subscriber Numbers (MSNs) to ISDN c

Chapter 5: DSView 3 Servers 652. Click Unit Status Polling in the side navigation bar. The DSView Server Unit Status Polling Properties window

66 DSView 3 Software Installer/User GuideTo backup the DSView 3 software hub server, enter DSViewBackupRestore -backup -archive “<archive na

Chapter 5: DSView 3 Servers 67Entering the following in a command prompt window will restore a backup named dbasebackup.zip with the password t

Table of Contents viiLocal Account Settings...

68 DSView 3 Software Installer/User Guide• Converting a hub server to a spoke server by registering it as a spoke to another DSView 3 software

Chapter 5: DSView 3 Servers 69To register a hub server as a spoke server:Only DSView 3 software administrators may access this procedure.NOTE:

70 DSView 3 Software Installer/User Guide2. Click DSView Server in the top navigation bar. The side navigation bar will include the name of the

Chapter 5: DSView 3 Servers 712. Click Tools in the side navigation bar.3. Click Promote to hub server. The Promote Hub Server Wizard will appe

72 DSView 3 Software Installer/User GuideOn a spoke server, you may enable a replication task property that forces the spoke server to retrieve

73CHAPTER6Authentication ServicesUsers must be authenticated before they may access or perform any tasks in the DSView 3 management software system. W

74 DSView 3 Software Installer/User GuideThe DSView 3 software obtains external group membership and external user information when a user logs

Chapter 6: Authentication Services 75a. Type a number (from 1-64) in the Minimum Password Length field, or click the arrows to select a number.

76 DSView 3 Software Installer/User GuideActive directory external authentication serviceTo add an Active Directory external authentication ser

Chapter 6: Authentication Services 77This option may only be configured for new authentication servers; it cannot be modified. Existing authent