For Technical Support:www.avocent.com/support590-821-501E HMX SYSTEMInstaller/User Guide
4 HMX Extender System Installer/User GuideMultiplatform supportHMX user stations are compatible with the following operating systems:• Microsof
For Technical Support:www.avocent.com/support590-821-501G HMX SYSTEMInstaller/User Guide
Chapter 1: Product Overview 5Bandwidth usage (HMX 1050 user station only)It is possible to restrict the aggregate bandwidth used on the Ethern
6 HMX Extender System Installer/User GuideFigure 1.1: HMX Workstation Extension System - Desktop ModeSafety PrecautionsTo avoid potential video
Chapter 1: Product Overview 7To avoid potentially fatal shock hazard and possible damage to equipment, please observe the following precaution
8 HMX Extender System Installer/User Guide
9InstallationInstalling the HMX 1050 User StationBefore installing your HMX 1050 user station, refer to the list below to ensure that you have all the
10 HMX Extender System Installer/User GuideInstallation optionsCAUTION:To reduce the risk of electric shock or damage to your equipment, discon
Chapter 2: Installation 11NOTE: Go to www.avocent.com for updated information on supported resolutions and refresh rates.1. Turn off the remot
12 HMX Extender System Installer/User GuideFigure 2.2: HMIQDI TransmitterTo connect the HMX 1050 user station:1. Connect your keyboard, monitor
Chapter 2: Installation 133. Turn on the HMX 1050 user station. A connection will be automatically established with the remote workstation.NOT
USA NotificationWarning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s au
14 HMX Extender System Installer/User GuideConnecting powerThe HMX 1050 user station features an external power supply. A DC power jack is loca
Chapter 2: Installation 15Figure 2.4: Networked InstallationThe HMX 1050 user station has been preconfigured with factory-default network sett
16 HMX Extender System Installer/User GuideTo install the HMX system on a network with the HMX 1050 user station:1. With the HMIQDI transmitter
Chapter 2: Installation 17Installing the HMX 1070 and HMX 2050 User StationsBefore installing your HMX 1070 or HMX 2050 user station, refer to
18 HMX Extender System Installer/User GuideFigure 2.5: Point-to-Point Installation (HMX 2050 User Station)To connect the HMIQSHDI or HMIQDHDD t
Chapter 2: Installation 193. Connect the video connector and audio connector on the HMIQSHDI or HMIQDHDD transmitter to the appropriately labe
20 HMX Extender System Installer/User GuideFigure 2.7: HMX 2050 User Station and HMIQDHDD Installation ShownConnecting powerThe HMX 1070 and HM
Chapter 2: Installation 21NOTE: Use only the power supply provided by Avocent.To connect power to the user station and transmitter:1. Plug the
22 HMX Extender System Installer/User GuideFigure 2.8: Networked InstallationThe HMX 1070 and HMX 2050 user stations have been preconfigured wi
Chapter 2: Installation 23To install the HMX 1070 or HMX 2050 user station and associated transmitter on a network:1. Connect the transmitter
HMX Extender SystemInstaller/User GuideAvocent and the Avocent logo are registered trademarks of Avocent Corporation or its affiliates in the U.S. and
24 HMX Extender System Installer/User Guide
25OperationsOverviewOperating a workstation through the HMX system is no different than working directly connected to your workstation. All peripheral
26 HMX Extender System Installer/User GuideAccessing the SystemDepending on your configuration, turning on an HMX user station will automatical
Chapter 3: Operations 27To display system information:1. Press Print Screen and select the User tab to display user information for your HMX u
28 HMX Extender System Installer/User Guide3. Click the Info tab to view system information for your user station and transmitter. 4. Click the
Chapter 3: Operations 294. If the user has access to more than one target computer, then the list of target computers is presented.5. Click th
30 HMX Extender System Installer/User GuideTo change the OSD Timeout:1. Press Print Screen and select the CFG tab.Figure 3.6: Configuration Men
Chapter 3: Operations 31NOTE: Once a remote computer has been selected, Matrix Mode denies access to any other user.Access through Auto-Login
32 HMX Extender System Installer/User GuideTo close the OSD:Press ESC or use the mouse to click the X button on the top right-hand corner of th
Chapter 3: Operations 337. Select the Receiver or Transmitter Menu by pressing 1 or 2 and pressing Enter. You will be prompted to enter a pass
InstructionsThis symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literatur
34 HMX Extender System Installer/User GuideNOTE: The Reset Appliance option in the Transmitter Main Menu applies only to network settings.4. Pr
Chapter 3: Operations 3513. A system message will appear that states Connection to the Transmitter is lost. You will be automatically returned
36 HMX Extender System Installer/User Guide2. Press 2 to select the Transmitter IP Config option and press Enter. The old Transmitter IP Addres
Chapter 3: Operations 37Figure 3.14: Appliance Mode Menu4. Press Enter to activate the serial menu. The Appliance Selection Menu displays.5. P
38 HMX Extender System Installer/User GuideNOTE: The Receiver Network Configuration Menu is identical in both Extender and Desktop modes.Figure
Chapter 3: Operations 39Figure 3.17: Network Speed Menu10. Type 0 (zero) and press Enter to exit and apply changes, or to return to the Networ
40 HMX Extender System Installer/User Guide7. Press 1 to select Management Appliance IP Address.Figure 3.18: HMX Manager IP Configuration Menu8
Chapter 3: Operations 412. Press 1 to access the Receiver Main Menu and press Enter. If the password option is enabled, you will be prompted f
42 HMX Extender System Installer/User Guide4. Press 2 to select Transmitter IP Config and press Enter. The Transmitter IP Config menu will appe
Chapter 3: Operations 433. Press 2 to select the Security Configuration option and press Enter.Figure 3.22: The Receiver Security Configuratio
iiiChapter 1: Product Overview... 1Introduction ...
44 HMX Extender System Installer/User Guide5. In the serial menu at the Key prompt, type the new 16 character hex sequence provided by Avocent
Chapter 3: Operations 45Flash Upgrading your HMX SystemYou can Flash upgrade your HMX user station and transmitter using either XMODEM or HTTP
46 HMX Extender System Installer/User Guide2. Press Enter to display the serial menu.3. Press 2 to access the Transmitter Main Menu and press E
Chapter 3: Operations 474. Press 1 to select Receiver Flash upgrade via XMODEM and press Enter. The connection to the transmitter will be drop
48 HMX Extender System Installer/User GuideRestoring Factory Default SettingsThe serial menu enables you to easily restore the factory default
Chapter 3: Operations 494. Press 1 and Enter to access the Receiver Reset menu to initiate the reset. A message will be displayed on the seria
50 HMX Extender System Installer/User GuideThe Receiver Appliance Information Menu screen contains the following information and all values are
Chapter 3: Operations 51Configuring Video Input SettingsThe HMX 1050 and HMX 1070 user stations are capable of transmitting either digital (DV
52 HMX Extender System Installer/User Guide3. Press 1 to access the Target Video Menu and press Enter.Figure 3.30: Transmitter Target Video Men
Chapter 3: Operations 53Figure 3.31: Advanced Video Settings Menu4. Enter the number that represents the port to which you wish to set the EDI
iv HMX Extender System Installer/User GuideAccess through Auto-Login Mode ...
54 HMX Extender System Installer/User Guide2. Press 1 to access the Receiver Main menu and press Enter. If the password option is enabled, you
Chapter 3: Operations 55NOTE: The layout of the Console Settings Menu is different for the Desktop and Extender modes. In this example, the sc
56 HMX Extender System Installer/User Guide5. To confirm your selection and exit the screen, type 0 (zero) and press Enter.OSD Inactivity Time-
Chapter 3: Operations 572. Press 2 to access the OSD Inactivity Timer and press Enter. Figure 3.37: OSD Inactivity Timer Menu3. Press 2 to cho
58 HMX Extender System Installer/User Guide3. Press 3 to access the Audio Performance Menu and press Enter. The Audio Performance Menu shows yo
Chapter 3: Operations 594. Type the number that corresponds to the audio setting you wish to apply and press Enter.NOTE: If you choose off, au
60 HMX Extender System Installer/User Guide2. Enter 9 to choose Session Auto logout time, then press Enter. The Session Auto Logout Menu opens.
63CHAPTER4Share ModeShare ModeShare Mode allows multiple users to share the audio and video of a target computer over the network and arbitrate for co
64 HMX Extender System Installer/User GuideMonitor requirementsEach monitor attached to a user station has to be capable of displaying the same
Chapter 4: Share Mode 65Figure 4.1: Transmitter Console Settings Menu3. Press 8 to access the Share Mode menu. 4. To enable or disable Share M
1Product OverviewIntroductionThe HMX extender system, which includes a transmitter and a user station, provides users with a full workstation desktop
66 HMX Extender System Installer/User GuideUsing Share Mode in Desktop ModeShare Mode is available to HMX user stations configured for Desktop
67CHAPTER5Advanced OperationsSimple ASCII Manager InterfaceThe HMX extender system features a Simple ASCII Manger Interface (SAMI) that allows you to
68 HMX Extender System Installer/User GuideTable 5.1: SAMI Parameters and Descriptions Parameter Description Type Examplepassword The password
Chapter 5: Advanced Operations 69Accessing the SAMI MenuTo access the SAMI Menu, navigate to the Console Settings menu, press 7 and then press
70 HMX Extender System Installer/User GuideNOTE: Before a changed IP address, gateway or subnet address becomes active, the use reset command h
71AppendicesAppendix A: Technical SpecificationsNOTE: During the course of this product’s lifetime, modifications might be made to its hardware or fir
72 HMX Extender System Installer/User GuideTypeThree-wire serial interface: RX, TX, GND via 16450-compatible UARTConnectors 9-pin D-Shell (DB9)
Appendices 73Mass Storage DevicesAll Mass Storage Class devices that use:SCSI mass storage subclassBulk only transfer protocolPrintersTouch s
74 HMX Extender System Installer/User GuideTable A.2: HMIQDHDD and HMIQSHDI Transmitter Specifications NetworkEthernet Standard Ethernet IIExte
Appendices 75Operating Humidity 10 to 90% noncondensing Storage Humidity 5 to 95%Supported HardwareNetworkEthernet Standard Ethernet IIExtens
2 HMX Extender System Installer/User GuideSupport for keyboards, mice and mass storage devicesUSB and PS/2 keyboards (up to 109 keys) and mice
76 HMX Extender System Installer/User GuideTable A.3: HMX 1050 User Station Product Specifications NetworkEthernet Standard Ethernet IIIP Port
Appendices 77AC-input current rating 1 AAC-frequency 50/60 HzOperating Temperature 0° to 35° Celsius (32° to 95° Fahrenheit) Storage Temperat
78 HMX Extender System Installer/User GuideVideo Standard DDC version 2BColor Depth 24 BitAudio Standard PC99Audio PerformanceHigh Performance
Appendices 79Table A.4: HMIQDI Transmitter Product Specifications NetworkEthernet Standard Ethernet IIExtension PortsNumber 1ConnectorsRJ-45C
80 HMX Extender System Installer/User GuideSupported HardwareVideo Resolution640 x 350 @ 85 Hz 640 x 480 @ 60 Hz, 72 Hz, 75 Hz, 85 Hz720 x 400
Appendices 81Appendix B: Factory Default SettingsTable B.1: HMX System Factory Defaults HMX 1050, HMX 1070 and HMX 2050 User StationsName RX_
82 HMX Extender System Installer/User GuideHMIQDI, HMIQSHDI and HIMQDHDD Transmitters (continued)Password passwordVideo DVI - NormalVideo Perfo
Appendices 83Appendix C: Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you e
84 HMX Extender System Installer/User GuideAppendix D: TroubleshootingNo power status light on HMX user station• Verify that the power supply i
Appendices 85• If the transmitter has been power cycled (by unplugging the USB cables), ensure that all other cables are disconnected before
Chapter 1: Product Overview 3and can be connected to the HMX system via a DVI-I video connector. VGA monitors can be attached to the system by
86 HMX Extender System Installer/User Guide• Check the video quality using a different monitor.No response from USB mass media device attached
Appendices 87Transmitter disconnected from DHCP server (Matrix Mode)To connect transmitter to DHCP server (Matrix Mode):1. In the HMX Manager
88 HMX Extender System Installer/User GuideAppendix E: Login Error MessagesThe following table lists error messages that may appear when using
Appendices 89HMX 1050 User Station Login Error MessagesDescriptionLogin failedHMX Manager not specifiedIP address not set for HMX Manager.Log
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License Information 91License InformationThis product includes various software programs that are copyrighted and released under the GNU Gene
92 HMX Extender System Installer/User Guide1. You may copy and distribute verbatim copies of the Program’s source code as you receive it, in an
License Information 93redistribution of the Program by all those who receive copies directly or indirectly through you, then the only way you
94 HMX Extender System Installer/User Guide
USA NotificationWarning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s au
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