DSView® 3.0SoftwareInstaller/User GuideAvocent, the Avocent logo, The Power of Being There, DSView, DSR, AutoView, OutLook and Dambrackas Video Compre
Table of Contents xAppendices...
78 DSView Installer/User Guide8. Click Finish. The User Authentication Services window will appear with the new service listed.To add a Windows
Chapter 3: DSView Server 793. The Specify Windows NT Connection Settings window will appear.Figure 3.19: Add Authentication Service Wizard - S
80 DSView Installer/User Guide4. The Select Browsing Method window will appear.Figure 3.20: Add Authentication Service Wizard - Select Browsing
Chapter 3: DSView Server 816. Click Finish. The User Authentication Services window will appear with the new service listed.To add an LDAP ext
82 DSView Installer/User Guide3. The Specify LDAP Connection Settings window will appear.Figure 3.22: Add Authentication Service Wizard - Speci
Chapter 3: DSView Server 83d. Click Enable Chasing of Referrals if you wish to allow the LDAP server to refer DSView Clients to additional dir
84 DSView Installer/User Guide6. The Specify LDAP User Schema window will appear.Figure 3.24: Add Authentication Service Wizard - Specify LDAP
Chapter 3: DSView Server 857. The LDAP Group Schema window will appear.Figure 3.25: Add Authentication Service Wizard - LDAP Group Schema Wind
86 DSView Installer/User Guide8. The Select Browsing Method window will appear.Figure 3.26: Add Authentication Service Wizard - Select Browsing
Chapter 3: DSView Server 87Modifying authentication servicesNOTE: Only User Administrators and DSView Administrators may modify authentication
xiList of FiguresFigure 1.1: Example System Configuration Using the DSView Software ... 7Figure 1.2: DSView 3.0
88 DSView Installer/User Guide3. Specify the password policies for the authentication service:a. Type a number (from 1-64) in the Minimum Passw
Chapter 3: DSView Server 89Customize Link in DSView Software Windows on page 15 for information on customizing windows.1. From the User Authen
90 DSView Installer/User GuideTo modify connections for Windows NT external authentication services:1. From User Authentication Services window
Chapter 3: DSView Server 91To modify user browsing settings for Windows NT external authentication services:1. From the User Authentication Se
92 DSView Installer/User GuideModifying Active Directory external authentication servicesThe following options may be modified for each Active
Chapter 3: DSView Server 935. Specify a Secure Socket Layer (SSL) Encryption mode:•Click Do Not Use SSL if you wish for authentication to be p
94 DSView Installer/User Guide8. Click the checkbox to the left of the server IP addresses for which you want to register certificates.-or-Clic
Chapter 3: DSView Server 9513. A confirmation message box will appear. Click OK to unregister the server.-or-Click Cancel to cancel the action
96 DSView Installer/User Guide17. Click Browse Anonymously to browse users on the external Active Directory authentication server.-or-Click Bro
Chapter 3: DSView Server 972. From the side navigation bar, click Connection. The Authentication Service Connection Set-tings - LDAP window wi
xii DSView Installer/User GuideFigure 2.17: DSView Software Screen ...
98 DSView Installer/User Guide•Click Use SSL in Certificate-based Trust Mode to use SSL encryption for data transmis-sion. The DSView software
Chapter 3: DSView Server 9910. Click Register to register the certificates. The Accept SSL Certificate window will appear.Figure 3.37: Accept
100 DSView Installer/User GuideTo modify user schema settings for LDAP external authentication services:1. From the User Authentication Service
Chapter 3: DSView Server 101To modify group schema settings for LDAP external authentication services:1. From the User Authentication Services
102 DSView Installer/User Guide2. From the side navigation bar, click User Browsing. The Authentication Service User Browsing - LDAP window wil
Chapter 3: DSView Server 103Removing authentication servicesNOTE: Only User Administrators and DSView Administrators may remove authentication
104 DSView Installer/User GuideNOTE: The DSView software is delivered with one Spoke DSView Server license. The number of available Spoke DSVie
Chapter 3: DSView Server 105Figure 3.41: Spoke Servers WindowThe name of each Spoke DSView Server displays in the Spoke Servers window. To the
106 DSView Installer/User GuideThe following field is always displayed in the Spoke Servers window:• Name - The name of the DSView Spoke Server
Chapter 3: DSView Server 1073. From the side navigation bar, select Tools. The DSView Server Tools window will appear.Figure 3.42: DSView Serv
List of Figures xiiiFigure 3.21: Add Authentication Service Wizard - Provide Authentication Service Name and Type Window ...
108 DSView Installer/User GuideFigure 3.43: Register Spoke Server Wizard - Type in Hub DSView Server Address Windowa. Type the IP address of th
Chapter 3: DSView Server 109The Operation in Progress window will temporarily appear, followed by the Accept Hub DSView Server Certificate win
110 DSView Installer/User Guide7. The Type in Hub DSView Server Administrator Credentials window will appear.Figure 3.45: Type in Hub DSView Se
Chapter 3: DSView Server 111To modify the properties of a Spoke DSView Server:1. Log in to the Spoke DSView Server.2. From the DSView 3.0 Expl
112 DSView Installer/User GuideTo delete a Spoke DSView Server:1. From the DSView 3.0 Explorer, select System in the tab bar, DSView Server in
Chapter 3: DSView Server 113Managing LicensesLicense keys permit the operation of the DSView software on the dedicated server, specify the num
114 DSView Installer/User GuideTo display DSView 3.0 license keys:1. From the DSView 3.0 Explorer, click the System tab.2. From the top navigat
Chapter 3: DSView Server 115By default, the following fields display in the Spoke Servers window and may be removed using the Customize link:•
116 DSView Installer/User GuideModifying Spoke DSView Server network settingsYou may change the network settings that the Hub DSView Server use
Chapter 3: DSView Server 1172. Change any of the following network settings:a. Type a new computer name to use as the Spoke DSView Server.b. T
List of Figures xivFigure 4.4: Shown and Hidden Units in a Unit Views Window ... 126Figure 4
118 DSView Installer/User GuideFigure 3.49: DSView Server Certificate Properties WindowNOTE: If the DSView software cannot obtain the certifica
Chapter 3: DSView Server 1193. From the Hub Server window, click Certificate. The Hub Server Certificate window will appear including informat
120 DSView Installer/User Guide
121CHAPTER4Managing UnitsAbout UnitsIn the DSView 3.0 management software, click Units in the tab bar of the DSView 3.0 Explorer to access commands to
122 DSView Installer/User GuideFigure 4.1: Target Devices - All WindowUsing the Unit Views to display and modify unitsAll units in your DSView
Chapter 4: Managing Units 123The types of managed appliances that may be added to the DSView software are predefined and will appear beneath A
124 DSView Installer/User Guide• Custom Field Labels - Click this link to specify information for custom fields. See Managing Units using Custo
Chapter 4: Managing Units 1253. Click on the managed appliance links in the side navigation bar to display the Appliances window you wish to v
126 DSView Installer/User GuideShowing and hiding unitsNOTE: Units will also not display if a DSView user has not been assigned privileges to a
Chapter 4: Managing Units 127To hide a unit:1. Click Customize in a Unit Views window. The Units View Customization window will appear.2. Clic
List of Figures xvFigure 4.39: Appliance SNMP Destination Settings Window ... 172Figure 4
128 DSView Installer/User GuideThe following status IDs may display for target devices only:• No Power - The target device is powered down.• KV
Chapter 4: Managing Units 129Views window. If a target device has a connection to both a CPS appliance and a DSR switch, a KVM Session link wi
130 DSView Installer/User Guide• Primary Contact Phone - Displays the phone number of the primary contact. See Specifying phone contact informa
Chapter 4: Managing Units 131An SPC device is automatically added to the DSView software database and associated with the specified serial por
132 DSView Installer/User GuideFigure 4.5: Add Unit Wizard - Select Add Unit Procedure Windowa. Click Add a single appliance.b. Click Next.3. T
Chapter 4: Managing Units 133Figure 4.6: Add Unit Wizard - Select Appliance Type Windowa. Select a DSR switch or CPS appliance from the produc
134 DSView Installer/User GuideFigure 4.7: Add Unit Wizard - Select Address Configuration of Appliance WindowClick No, the <Managed Applianc
Chapter 4: Managing Units 1355. The Configure Appliance Network Settings window will appear.Figure 4.8: Add Unit Wizard - Configure Appliance
136 DSView Installer/User Guide6. The Select Options window will appear.Figure 4.9: Add Unit Wizard - Select Options Windowa. Click Enable Secu
Chapter 4: Managing Units 1377. If one or more cascade switches are connected to the DSR switch or CPS appliance, the Configure Cascade Switch
List of Figures xviFigure 4.74: Appliance Connections Window (Target Device) ... 219Figure 4
138 DSView Installer/User GuideTo add a DSR switch or CPS appliance from a range of IP addresses:1. Click Add in a Unit Views window.The Welcom
Chapter 4: Managing Units 1393. The Type in Discover IP Address Range window will appear.Figure 4.12: Add Unit Wizard - Type in Discover IP Ad
140 DSView Installer/User GuideFigure 4.13: Add Unit Wizard - Select Appliances to Add Window5. Specify the DSR switches and CPS appliances tha
Chapter 4: Managing Units 1416. The Select Options window will appear.Figure 4.14: Add Unit Wizard - Select Options Windowa. Click Enable Secu
142 DSView Installer/User GuideTo add a single EVR1500 environmental monitor or generic appliance:1. Click Add in a Unit Views window.The Welco
Chapter 4: Managing Units 1433. The Select Appliance Type window will appear.Figure 4.16: Add Unit Wizard - Select Appliance Type Windowa. Sel
144 DSView Installer/User GuideFigure 4.17: Add Unit Wizard - Configure Generic Appliance Settings Windowa. Type the name of the EVR1500 enviro
Chapter 4: Managing Units 145To add a target device:1. Click Add in a Unit Views window.The Welcome page of the Add Unit Wizard will appear. C
146 DSView Installer/User Guide3. The Type in Device Settings window will appear.Figure 4.19: Type in Device Settings Windowa. Type the name of
Chapter 4: Managing Units 147Managing UnitsClicking on a unit in one of the windows beneath Unit Views in the side navigation bar allows you t
List of Figures xviiFigure 8.22: Unit Custom Fields Window...
148 DSView Installer/User GuideSee Using DSR Switch and CPS Appliance Tools on page 356 for information.NOTE: The available tasks depend on the
Chapter 4: Managing Units 149Figure 4.21: Unit Overview Window (DSR Switches and CPS Appliances)To modify target device overview information:1
150 DSView Installer/User Guide• Telnet Session - A Telnet/SSH applet window will appear.• Serial Session - A Telnet/SSH applet window will app
Chapter 4: Managing Units 151Figure 4.22: Unit Overview Window (DSR Switches and CPS Appliances)If you have Configure Appliance Settings right
152 DSView Installer/User GuideYou may modify the following identity properties:• The part number• The serial number• The model number• The ass
Chapter 4: Managing Units 1536. Click Save to save your changes.7. Click Close. The Unit Views window will appear including any modifications.
154 DSView Installer/User GuideFigure 4.24: Unit Location Properties Window3. Type or use the drop-down list to select the site where the unit
Chapter 4: Managing Units 155To modify the contact properties of a unit:1. From the side navigation bar, click Properties.2. From the side nav
156 DSView Installer/User GuideTo modify the custom fields of a unit:1. From the side navigation bar, click Properties.2. From the side navigat
Chapter 4: Managing Units 157To modify the note properties of a unit:1. From the side navigation bar, click Properties.2. From the side naviga
List of Figures xviiiFigure 9.16: Tasks Window ...
158 DSView Installer/User GuideThe additional network properties may be modified for target devices, EVR1500 environmental monitors and generic
Chapter 4: Managing Units 159To modify the network properties of a DSR switch or CPS appliance:1. From the side navigation bar, click Properti
160 DSView Installer/User GuideTo modify the network properties of an EVR1500 environmental monitor or generic appliance:1. From the side navig
Chapter 4: Managing Units 161Modifying unit access rightsUnits are assigned to DSView users and user groups, which determine the actions that
162 DSView Installer/User GuideFigure 4.32: Unit Access Rights Window (DSR Switches and CPS Appliances)Once you have defined the DSView users a
Chapter 4: Managing Units 163-or-Do not select any checkboxes and click the Rights button to add or remove users or user groups to all units i
164 DSView Installer/User Guidea. Select the column you wish to remove from the List to Update list. Multiple columns may be selected by pressi
Chapter 4: Managing Units 1652. From the side navigation bar, click Access Rights. The Unit Access Rights window will appear.3. Select a user
166 DSView Installer/User GuideTo modify the network settings of a DSR switch or CPS appliance1. From the side navigation bar, click Appliance
Chapter 4: Managing Units 167Modifying managed appliance authentication server settingsThe authentication server settings specify the IP addre
List of Figures xixFigure 10.12: Export Audit Log Wizard - Select Columns to Export Window... 423Figure B.1: Ports
168 DSView Installer/User GuideModifying DSR switch or CPS appliance SNMP settingsThe SNMP appliance settings allow the DSView software to be c
Chapter 4: Managing Units 169To enable or disable SNMP system settings for a DSR switch or CPS appliance:1. From the side navigation bar, clic
170 DSView Installer/User GuideTo enable or disable SNMP manager settings for a DSR switch or CPS appliance:1. From the side navigation bar, cl
Chapter 4: Managing Units 171To specify SNMP community settings for a DSR switch or CPS appliance:1. From the side navigation bar, click Appli
172 DSView Installer/User GuideTo specify SNMP destination settings for a DSR switch or CPS appliance:1. From the side navigation bar, click Ap
Chapter 4: Managing Units 173To enable or disable SNMP traps for a DSR switch or CPS appliance:NOTE: SNMP traps may also be configured from a
174 DSView Installer/User GuideDisplaying DSR switch or CPS appliance version informationClicking on the Versions link below Appliance Settings
Chapter 4: Managing Units 175The following port setting may be viewed and modified for CPS appliances and DSR switches:• SPC - See Managing SP
176 DSView Installer/User GuideTo upgrade DSRIQ modules (DSR switches only):NOTE: Offline DSRIQ modules may not be selected for upgrading.1. Fr
Chapter 4: Managing Units 177To view cascade switch port settings (DSR switches only):1. From the side navigation bar, click Appliance Setting
List of Figures xx
178 DSView Installer/User GuideTo modify local OSCAR authentication settings (DSR switches):1. From the side navigation bar, click Appliance Se
Chapter 4: Managing Units 179To modify modem port settings (DSR switches):1. From the side navigation bar, click Appliance Settings.2. From be
180 DSView Installer/User GuideManaging SPC device port settingsSPC devices and their outlets are managed using the SPC port appliance setting.
Chapter 4: Managing Units 181Customizing the SPC Devices Attached to Appliance windowBy default, the following fields display in the Devices A
182 DSView Installer/User Guide• Off Fail - The DSView software detects that the SPC device outlet is powered up, but the SPC device outlet is
Chapter 4: Managing Units 183Figure 4.47: SPC Settings Window5. Type a new description for the SPC device.6. Type a new total minimum load for
184 DSView Installer/User GuideFigure 4.48: SPC Sockets WindowNOTE: When the IP address of a DSR switch or CPS appliance attached to an SPC dev
Chapter 4: Managing Units 185Figure 4.49: SPC Socket Settings Window7. Type a new name for the socket.8. From the drop-down menu, specify the
186 DSView Installer/User Guide5. Click Sockets. The SPC Sockets window will appear.6. Click the checkbox to the left of the SPC device outlets
Chapter 4: Managing Units 187To view or customize the general properties for a CPS appliance serial port:1. From the side navigation bar, clic
xxiList of TablesTable 1.1: DSView 3.0 Explorer Window Area Descriptions... 9Table 1.2: DSVi
188 DSView Installer/User GuideFigure 4.51: Appliance Serial Port General Settings Window5. Type a new name for the serial port.6. Using the dr
Chapter 4: Managing Units 18910. Using the drop-down menu, specify whether or not the port should use a DTR signal. If set to DTR, the CPS app
190 DSView Installer/User GuideFigure 4.52: Appliance Serial Ports Communications Settings Window5. From the drop-down menu, select a baud rate
Chapter 4: Managing Units 191• 19200• 28800• 38400• 57600• 76800• 1152006. From the drop-down menu, select the number of data bits per charact
192 DSView Installer/User GuideFigure 4.53: Appliance CLI Port Settings Window4. Using the drop-down menu, specify the CPS appliance port you w
Chapter 4: Managing Units 1937. Click Allow Connect Command on Serial CLI if you wish to allow DSView users to connect to another CPS applianc
194 DSView Installer/User Guide5. Click PPP enabled to enable a modem connection to a serial device using the CPS appliance serial CLI port.-or
Chapter 4: Managing Units 195• Normal - An interactive session that may be shared with other DSView users. When two or more DSView users are s
196 DSView Installer/User Guide• Interface - Displays the interface to which to the session is connected, which is either a serial port or the
Chapter 4: Managing Units 197Figure 4.56: Active Session Information Window4. Click Close. The Appliance Sessions window will appear.5. Click
xxii DSView Installer/User GuideTable 10.1: Audit Log Severity Icons...
198 DSView Installer/User GuideTo view and modify the DSView session settings on a CPS appliance:1. From the side navigation bar, click Applian
Chapter 4: Managing Units 199To modify the DSView session settings on a DSR switch:1. From the side navigation bar, click Appliance Settings.2
200 DSView Installer/User GuideNOTE: When you specify more than one SSL encryption type, the DSR switch negotiates the strongest algorithm that
Chapter 4: Managing Units 201To define exit macros (DSR switches only):1. From the side navigation bar, click Appliance Settings.2. From benea
202 DSView Installer/User GuideFigure 4.60: Appliance Exit Macro Settings Window5. Enter a unique description for the Global Macro in the Name
Chapter 4: Managing Units 203Example: To create a macro where the Ctrl key is held while F1-F2-F3 are typed:1. Type Control F1-F2-F3 in the Na
204 DSView Installer/User GuideFigure 4.62: The Completed Macro5. Select the target devices to which you wish to assign the macro in the Target
Chapter 4: Managing Units 205To display the Appliance Local User Accounts window:1. From beneath the Appliance Settings in the side navigation
206 DSView Installer/User GuideTo add a local user account for a DSR switch or CPS appliance:NOTE: A DSView user must have Configure Local Acco
Chapter 4: Managing Units 2073. The Select Preemption Level window will appear.Figure 4.65: Add Local User Account Wizard - Select Preemption
1CHAPTER1Product OverviewAbout the DSView 3.0 Management SoftwareThe DSView® 3.0 software is a secure, web browser based, centralized enterprise manag
208 DSView Installer/User Guide4. The Select Access Level window will appear.Figure 4.66: Add Local User Account Wizard - Select Access Level W
Chapter 4: Managing Units 2095. The Assign Target Devices window will appear.Figure 4.67: Add Local User Account Wizard - Assign Target Device
210 DSView Installer/User GuideTo delete a local user account on a DSR switch or CPS appliance:NOTE: A DSView user must have Configure Local Ac
Chapter 4: Managing Units 211Figure 4.68: Appliance Local User Account Settings Window2. Type a new name for the local user.3. Use the drop-do
212 DSView Installer/User GuideNOTE: If the local user has Configure Local Accounts rights, a message will appear informing the DSView user tha
Chapter 4: Managing Units 213Viewing active session informationYou may view all active connections to target devices in your DSView system usi
214 DSView Installer/User GuideA DSView user may view the usernames of other DSView users sharing the DSView session if View identity of shared
Chapter 4: Managing Units 2153. Click on the name of an active session in the Start-Date-Time column. The Active Session Information window wi
216 DSView Installer/User GuideManaging connections to unitsClicking on a unit in a Unit Views window and then clicking the Connections link wi
Chapter 4: Managing Units 217Figure 4.73: Appliance Connections WindowNOTE:The connections of EVR1500 environmental monitors and generic appli
2 DSView Installer/User GuideA Video Viewer window allows you to control the keyboard, monitor and mouse functions of individual target devices
218 DSView Installer/User Guidedevice td-john, while 520255-03F757 is connected to td-mary and 520255-016BE0 is connected to td-tim.Example: Ca
Chapter 4: Managing Units 219To display the Target Device Connections or Appliance Connections window:1. From a Unit Views window, click on a
220 DSView Installer/User Guide-or-The Appliance Connections window including all connections to the DSR switch or CPS appliance will appear if
Chapter 4: Managing Units 221To rename a DSR switch or CPS appliance connection:3. From the Appliance Connections window, click on a connectio
222 DSView Installer/User GuideTo add target devices:1. Click Add in the Target Device Connections window to display the Welcome page of the Ad
Chapter 4: Managing Units 2234. The Select Appliance with Available Ports window will appear.Figure 4.78: Add Target Device Connection Wizard
224 DSView Installer/User GuideFigure 4.79: Add Target Device Connection Wizard - Select Available Connection Window (KVM Connection Type Shown
225CHAPTER5Managing DSView UsersAbout DSView UsersYou must add DSView users in order for them to have access to the DSView 3.0 management software. Us
226 DSView Installer/User GuideFigure 5.1: User Accounts - All WindowUsing User Accounts to Display and Modify DSView usersAll DSView users def
Chapter 5: Managing DSView Users 227A DSView user may also create any number of user-defined groups, which also appear in the side navigation
Chapter 1: Product Overview 3DSView ServerA DSView Server is the computer on which the DSView software is installed. The DSView Server provide
228 DSView Installer/User Guide• Preemption Level - Displays the effective preemption level of a DSView user. See User Pre-emption Levels on pa
Chapter 5: Managing DSView Users 229• Pager - Displays the pager number defined in the DSView user’s properties. See Specifying phone contact
230 DSView Installer/User GuideNOTE: There may be multiple authentication services in your system. All authentication services in your DSView s
Chapter 5: Managing DSView Users 231Click Next.If you selected Find user on external authentication service, continue to step 5.If you selecte
232 DSView Installer/User GuideUnlocking DSView User AccountsIf lock-out settings have been specified for the DSView Internal authentication se
Chapter 5: Managing DSView Users 233• User preemption levels• Home and business addresses• Home, business, mobile and pager phone numbers• Pri
234 DSView Installer/User Guide3. Click Save to save your changes.4. Click Close. The User Accounts window will appear including any modificati
Chapter 5: Managing DSView Users 235Changing DSView user group membershipA DSView user is assigned to a user group when the DSView user is add
236 DSView Installer/User GuideTo specify address information for a DSView user:1. From the side navigation bar, click Addresses. The User Addr
Chapter 5: Managing DSView Users 2374. Click Save to save your changes.5. Click Close. The User Accounts window will appear including any modi
4 DSView Installer/User GuideExternal authentication server (optional)The External authentication server is a third-party product that may be c
238 DSView Installer/User Guidegroup. If johnsmith is removed from the User Administrators group, he will no longer have the rights of the grou
Chapter 5: Managing DSView Users 239• If a grey check mark appears, a group to which the DSView user belongs has the right to perform the corr
240 DSView Installer/User Guide
241CHAPTER6Using the Video Viewer WindowAbout the Video Viewer WindowThe Video Viewer window is used to conduct a KVM session with one or more target
242 DSView Installer/User GuideVideo Viewer window minimum requirementsThe Video Viewer window requires one of the following operating systems:
Chapter 6: Using the Video Viewer Window 2432. Click on the KVM Session name or icon.The Video Viewer launches in a new window.Launching an ex
244 DSView Installer/User GuideWhen you click OK on the “Cannot connect to the server” dialog box, the primary DSView user that is currently ac
Chapter 6: Using the Video Viewer Window 245Session time-outA remote session may time-out if there has been no activity in a Session window fo
246 DSView Installer/User GuideNOTE: The Close button may not be present on all operating systems.See the DSR Installer/User Guide for informat
Chapter 6: Using the Video Viewer Window 247Specifying Video Viewer session settingsTo specify Video Viewer session settings:NOTE: You must ha
Chapter 1: Product Overview 5DSView Clients communicate with target device serial ports using a Telnet SSH connection between the DSView Clien
248 DSView Installer/User GuideTo add or remove macros or commands from the toolbar:1. Select Tools - Session Options from the Video Viewer win
Chapter 6: Using the Video Viewer Window 249Adjusting the ViewUsing menus or Task buttons in the Video Viewer window, you may:• Align the mous
250 DSView Installer/User GuideThe desktop window will disappear and only the accessed device desktop will be visible. The screen will be resiz
Chapter 6: Using the Video Viewer Window 251To enable or disable background refresh:1. Select Tools - Session Options from the Video Viewer wi
252 DSView Installer/User GuideUsers may verify the level of packets per second required to support a static screen by observing the packet rat
Chapter 6: Using the Video Viewer Window 253The following sections describe the effects of the video adjustments.Image Capture Width, Pixel Sa
254 DSView Installer/User GuideBlock Noise Threshold and Pixel Noise ThresholdThe Block Noise Threshold and Pixel Noise Threshold values set th
Chapter 6: Using the Video Viewer Window 255Cursor typeThe Video Viewer window offers five appearance choices for the local mouse cursor. You
256 DSView Installer/User GuideTo enter Single Cursor mode:Select Tools - Single Cursor Mode. The local cursor will not appear and all movement
Chapter 6: Using the Video Viewer Window 257AlignmentBecause the DSView software cannot get constant feedback from the mouse, there are times
6 DSView Installer/User GuideEVR1500 environmental monitorsThe EVR1500 environmental monitor is a product that may be added to your DSView syst
258 DSView Installer/User GuideUsing Scan ModeWhen the checkboxes of two or more target devices are selected in the DSView 3.0 Explorer, the Sc
Chapter 6: Using the Video Viewer Window 259Thumbnail Viewer featuresFigure 6.4 shows the Thumbnail Viewer areas, and descriptions follow in T
260 DSView Installer/User GuideNOTE: The Close button may not be present on all operating systems.Performing Thumbnail Viewer tasksTo set scan
Chapter 6: Using the Video Viewer Window 261To enable a device thumbnail in the scan sequence:Select a device thumbnail. Select Thumbnail - &l
262 DSView Installer/User GuideTo specify keyboard pass-through:1. Select Tools - Session Options from the Video Viewer window menu.-or-Click t
Chapter 6: Using the Video Viewer Window 263The Video Viewer window macro function allows you to:• Send multiple keystrokes to a device, inclu
264 DSView Installer/User Guide2. Select one of the following:• Select All to view both personal and global macros.• Select Personal to view pe
Chapter 6: Using the Video Viewer Window 265Keystrokes unique to Sun keyboards may be added to the macro by selecting the key type from the dr
266 DSView Installer/User Guide2. Select one of the following:• Select All to view both personal and global macros.• Select Personal to view pe
Chapter 6: Using the Video Viewer Window 267To add or delete macros in an existing macro group:NOTE: Macros cannot be added to or deleted from
Chapter 1: Product Overview 7Figure 1.1: Example System Configuration Using the DSView SoftwareHubDSViewServerSpokeDSViewServers (*)DSViewClie
268 DSView Installer/User Guide2. Select one of the following:• Select All to view both personal and global macro groups.• Select Personal to v
Chapter 6: Using the Video Viewer Window 269To copy a macro group:NOTE: Macro groups cannot be copied if you are using the DSR Remote Operatio
270 DSView Installer/User Guide4. Select Display on Menu if you wish for the macro group to appear in the Macros menu.5. Click Close to exit th
Chapter 6: Using the Video Viewer Window 271To power cycle a target device:1. Select Tools - Power Control from the Video Viewer main window.
272 DSView Installer/User GuideTo capture the Video Viewer window to your clipboard:Select File - Capture to Clipboard from the Video Viewer wi
273CHAPTER7Using the Telnet/SSH AppletAbout the Telnet/SSH AppletThe DSView 3.0 management software ships bundled with a built-in proprietary Telnet/S
274 DSView Installer/User GuideFigure 7.1: Telnet/SSH Applet WindowTable 7.1: Telnet/SSH Applet Window DescriptionsLetter DescriptionA Title Ba
DSView Installer/User Guide 275NOTE: The Close button may not be present on all operating systems.See the DSR Installer/User Guide for informa
276 DSView Installer/User GuideSecurity PropertyA fully functional SSH2 (Secure Shell Version 2) Client is built into the Telnet/SSH applet. Th
DSView Installer/User Guide 277Opening a SessionA DSView software Telnet/SSH applet session is opened using the DSView 3.0 Explorer by clickin
iiiTable of ContentsList of Figures ...
8 DSView Installer/User GuideOverview: Working with the DSView SoftwareAbout the DSView 3.0 ExplorerThe DSView software resides on a host compu
278 DSView Installer/User GuideChanging ColorsYou may change the background color and text color on the DSView software Telnet/SSH applet windo
DSView Installer/User Guide 279Changing the terminal window sizeThe Terminal Size lists specify the number of rows and columns to display in t
280 DSView Installer/User Guide* When the Terminal Emulation mode is VT52, the Arrow keys are interpreted as indicated in this column, regardle
DSView Installer/User Guide 281Changing the linefeed settingsWhen connecting to devices that do not insert a carriage return in incoming or ou
282 DSView Installer/User GuideClick the Session Settings icon in the toolbar. The Session Properties dialog box will appear.2. Click the Termi
DSView Installer/User Guide 283list containing the choices: None, CR (carriage return), CR+LF (carriage return and linefeed), ESC (Escape) and
284 DSView Installer/User GuideTo enter the DSView software Telnet/SSH applet’s History mode:Select View - History from the menu bar.-or-Click
DSView Installer/User Guide 285To change the maximum number of lines in the DSView software Telnet/SSH applet’s history buffer:1. Select Optio
286 DSView Installer/User Guidemacro groups from which you may select one group or all defined groups. The macros in the selected group(s) are
DSView Installer/User Guide 2879. Click OK. The Configure Macros dialog box returns to its abbreviated view and the macro appears in the Macro
Chapter 1: Product Overview 9Accessing unitsAccessing target devices with a DSR switch or CPS appliance is accomplished through the DSView sof
288 DSView Installer/User GuideTo create a macro group:1. Select Macros - Configure - Groups from the menu bar. The Configure Macro Groups dial
DSView Installer/User Guide 2893. Click the Edit button. The Configure Macro Groups dialog box expands to display an Edit Group area containin
290 DSView Installer/User GuideYou may view a log file at any time, using a standard text editor. The screen buffer is written to the log file
DSView Installer/User Guide 2914. The Default Directory field displays the current default location for logfiles. If that is the desired direc
292 DSView Installer/User GuideTo pause logging:Select Options - Logging - Pause from the menu bar. The Logging Status label will change to Log
DSView Installer/User Guide 293The entire contents of the history buffer are copied to the system clipboard. You may then paste the clipboard
294 DSView Installer/User GuideThe current state of the SPC device outlet appears in the Current Power Status area of the dialog box. As you ch
295CHAPTER8GroupingAbout GroupingThe DSView 3.0 Explorer automatically groups managed appliances (DSR switches, CPS serial over IP network appliance,
296 DSView Installer/User GuideIn addition to these types of groupings, the DSView software also allows you to group units in other ways. You m
Chapter 8: Grouping 297Figure 8.1: Displaying SitesSites that contain units to which a DSView user does not have access rights will not appear
10 DSView Installer/User GuideFigure 1.3: Launching DSView Software SessionsDSView 3.0 ExplorerAccess the Video Viewer window by clicking KVM S
298 DSView Installer/User GuideNOTE: The Site column may be turned off using the Customize link. See Using the Customize Link in DSView Softwar
Chapter 8: Grouping 299Figure 8.2: Sites WindowTo add a site:1. From the Sites window, click Add. The Add Site window will appear.
300 DSView Installer/User GuideFigure 8.3: Add Site Window2. Type a name for the site.3. Click Add. The Sites window will appear including the
Chapter 8: Grouping 301Figure 8.4: Site Name Window3. Type a new name in the Name field. Names may be 1-64 characters long.4. Click Save to sa
302 DSView Installer/User GuideFigure 8.5: Example Units in Site Window3. Click on a site link in the side navigation bar to display another si
Chapter 8: Grouping 303NOTE: For custom fields to display in the side navigation bar, at least one unit to which a DSView user has access righ
304 DSView Installer/User GuideBy default, the Department column is not displayed in any of the windows. You may display the Department column
Chapter 8: Grouping 305Figure 8.6: Departments WindowTo add a department:1. From the Departments window, click Add. The Add Department window
306 DSView Installer/User GuideFigure 8.7: Add Department Window2. Type a name for the department. Department names may be 1-64 characters long
Chapter 8: Grouping 3072. Click Name. The Department Name window will appear.Figure 8.8: Department Name Window3. Type a new name in the Name
Chapter 1: Product Overview 11You may also connect to a target device attached to a DSR switch in either a normal (shared) or exclusive (priva
308 DSView Installer/User Guide3. Click on the name of a unit. The Unit Overview window will appear.4. From the side navigation bar, click Prop
Chapter 8: Grouping 309By default, the Location column is not displayed in any of the windows. You may display the Location column by clicking
310 DSView Installer/User GuideFigure 8.9: Locations WindowTo add a location:1. From the Locations window, click Add. The Add Location window w
Chapter 8: Grouping 311Figure 8.10: Add Location Window2. Type a name for the location.3. Click Add. The Locations window will appear includi
312 DSView Installer/User GuideFigure 8.11: Location Name Window3. Type a new name in the Name field. Names may be 1-64 characters long.4. Clic
Chapter 8: Grouping 3133. Click on the name of a unit. The Unit Overview window will appear.4. From the side navigation bar, click Properties.
314 DSView Installer/User GuideFigure 8.12: Personal Unit Groups Window-or-From the side navigation bar, click Global. The Global Unit Groups w
Chapter 8: Grouping 315Figure 8.13: Global Unit Groups WindowAdding unit groupsYou may add global and personal unit groups to the DSView syste
316 DSView Installer/User GuideFigure 8.14: Add Unit Group Wizard - Select Unit Group Type Windowa. Select Personal from the drop-down menu to
Chapter 8: Grouping 317Figure 8.15: Add Unit Group Wizard - Type in Unit Group Name Windowa. Type a name for the unit group.b. Click Next.4. T
12 DSView Installer/User GuideSorting Information in a DSView Software WindowThe order of rows in a list displayed in a DSView 3.0 Explorer win
318 DSView Installer/User GuideDeleting unit groupsYou may delete global or personal unit groups in the DSView system. Deleting a global or per
Chapter 8: Grouping 319Figure 8.16: Unit Group Name Window2. Type a new name in the Group field. Group names may be 1-64 characters long.3. Cl
320 DSView Installer/User Guide2. From the side navigation bar, click Members. The Unit Group Members window will appear including a list of al
Chapter 8: Grouping 321Figure 8.18: Assign Units to Unit Group Window4. Add a unit to the unit group:a. Select the unit you wish to add from t
322 DSView Installer/User GuideUsing Groups to view and modify unitsNOTE: You may customize the fields that display in the Units in Group windo
Chapter 8: Grouping 323Figure 8.19: Units in Group Window3. From the side navigation bar, click on the name of the personal or global group yo
324 DSView Installer/User GuideFigure 8.20: Units in Custom Field WindowTo define custom fields:NOTE: You must be a member of the DSView Admini
Chapter 8: Grouping 325Figure 8.21: Unit Custom Field Labels Window3. In Label 1, type the name you wish to define for the first custom field
326 DSView Installer/User Guide4. From the side navigation bar, click Properties.5. From the side navigation bar, click Custom Fields. The Unit
Chapter 8: Grouping 327Custom fields exampleIn the following example, a DSView Administrator wishes to examine a test configuration of units.
Chapter 1: Product Overview 13Figure 1.5: Filtering Information in a WindowFiltering is performed over the entire list of items, not just thos
328 DSView Installer/User GuideFigure 8.23: Custom Fields Example: Unit Custom Fields Windowe. In the Test Configuration field, type Initial Co
Chapter 8: Grouping 329f. In the Manager field, type Mary Jones.g. Click Save to save the changes.h. Click Close. The Appliance - All window w
330 DSView Installer/User Guideto the DSView system. DSView users may be added to any of the other user groups. The privileges that a DSView us
Chapter 8: Grouping 331Figure 8.25: User Groups - Built-in Window-or-From the side navigation bar, click User-Defined. The User Groups - User
332 DSView Installer/User GuideFigure 8.26: User Groups - User Defined WindowAdding user-defined user groupsIf you are using DSView Internal au
Chapter 8: Grouping 333Figure 8.27: Add User Group Wizard - Select Authentication Service WindowThe Select Authentication Service window will
334 DSView Installer/User Guidea. Click on the name of an authentication service.b. Click Next.If you selected DSView Internal as the authentic
Chapter 8: Grouping 335Figure 8.29: Add User Group Window - Specify External Group Name Window (LDAP and Active Directory)a. Click Import Ever
336 DSView Installer/User GuideFigure 8.30: Add User Account Wizard - Select Group from External Authentication Service Windowa. Select a group
Chapter 8: Grouping 3376. The Select Role window will appear.Figure 8.31: Add User Group Wizard - Select Role Windowa. Select one of the follo
14 DSView Installer/User GuideTo filter the list in the current window:1. From a window containing a Filter field, type a text string in the fi
338 DSView Installer/User GuideFigure 8.32: Add User Group Wizard - Select User Group Preemption Level Windowa. Type a preemption level (from 1
Chapter 8: Grouping 3393. Click Yes to delete the DSView user group(s)-or-Click No to cancel the action.Viewing and modifying user group membe
340 DSView Installer/User GuideFigure 8.33: User Group Properties Window2. Click Close when you are finished. The User Groups - Built-in window
Chapter 8: Grouping 341users assigned preemption levels of 1, 2 or 3. See User Preemption Levels on page 21 for more information on preemption
342 DSView Installer/User GuideFigure 8.34: User Group Members Window3. Click Assign. The Assign Users to User Group window will appear.
Chapter 8: Grouping 343Figure 8.35: Assign Users to User Group Window4. Add a DSView user to the user group:a. Select the DSView user to add i
344 DSView Installer/User GuideViewing the access rights of user group membersDifferent built-in and user-defined user groups provide different
Chapter 8: Grouping 345To view the access rights of a target device in a user group:1. From the User Groups - Built-in window, click on a user
346 DSView Installer/User Guide3. From the side navigation bar, click Appliances. The Appliance Access Rights window will appear.Figure 8.37: A
347CHAPTER9Using DSView 3.0 Management Software ToolsAbout ToolsThe DSView software contains tools that may be used to perform various actions on unit
Chapter 1: Product Overview 15Figure 1.6: Unsaved Window ExampleClicking OK in the message box will exit the current window without saving the
348 DSView Installer/User GuideFigure 9.1: Units Tools WindowExporting unitsThe Export Units tool will export information about units into a .c
Chapter 9: Using DSView 3.0 Management Software Tools 349• Department - The department name assigned to units. See Modifying unit location pro
350 DSView Installer/User GuideTo export units:1. From the Unit Tools window, click the Export Units icon or link. The Welcome page of the Expo
Chapter 9: Using DSView 3.0 Management Software Tools 351d. Click Next.4. The Save Process window will appear. Click Next.5. The Completed Suc
352 DSView Installer/User Guide• Local Users - Specifies whether the DSView user or user group has the right to manage local users on the DSR s
Chapter 9: Using DSView 3.0 Management Software Tools 353Figure 9.3: Export Unit Rights Wizard - Select Unit Type Windowa. Select Appliances t
354 DSView Installer/User Guide6. Click Finish. The Units Tools window will appear.Merging target devicesUse the Merge Target Devices tool to m
Chapter 9: Using DSView 3.0 Management Software Tools 355NOTE: To remove selected target devices, select the target device you wish to remove
356 DSView Installer/User Guide6. Click Finish. The Units Tools window will appear.Using DSR Switch and CPS Appliance ToolsThe DSView software
Chapter 9: Using DSView 3.0 Management Software Tools 357Figure 9.6: Unit Overview WindowRebooting DSR switches and CPS appliancesNOTE: To reb
16 DSView Installer/User GuideTo customize a window using the Customize link:1. In a window containing a Customize link in the upper right corn
358 DSView Installer/User GuideUpgrading the firmware on DSR switches and CPS appliancesYou may manually upgrade the firmware on a DSR switch o
Chapter 9: Using DSView 3.0 Management Software Tools 359NOTE: To remove selected firmware files, select the firmware file you wish to remove
360 DSView Installer/User Guide5. Click Finish. The Unit Overview window will appear.6. The progress of the upgrade task can be checked by clic
Chapter 9: Using DSView 3.0 Management Software Tools 361a. Click Allow target devices that contain default names to be added to allow target
362 DSView Installer/User GuideFigure 9.11: Resync Appliance Wizard - Cascade Switch Configuration Window4. From the drop-down menu, select the
Chapter 9: Using DSView 3.0 Management Software Tools 3637. Click Next. The Completed Successful window will appear.8. Click Finish. The Unit
364 DSView Installer/User GuideFigure 9.12: Save Appliance Configuration Wizard - Type in File Description Windowa. Type a description of the c
Chapter 9: Using DSView 3.0 Management Software Tools 365To restore the configuration of a DSR switch or CPS appliance:1. Click the Restore Co
366 DSView Installer/User GuideTo save the user database of a DSR switch or CPS appliance:1. Click the Save User Database icon or link. The Wel
Chapter 9: Using DSView 3.0 Management Software Tools 367database file must exist. See Saving the user database of a DSR switch or CPS applian
Chapter 1: Product Overview 17To remove a field from the display of the window:• Select the field you wish to remove from the Fields to Show l
368 DSView Installer/User GuideManaging TasksThe Tasks window allows you to add, delete and modify tasks. The Tasks window lists all existing t
Chapter 9: Using DSView 3.0 Management Software Tools 369Table 9.1 lists and describes the status icons that will appear in the Tasks window.T
370 DSView Installer/User GuideFigure 9.17: Select Task to Add WindowUse the Select Task to Add window to choose the type of task you wish to r
Chapter 9: Using DSView 3.0 Management Software Tools 371appliance (CPS1610, DSR1021, and so on), followed by the particular DSR switches or C
372 DSView Installer/User GuideFigure 9.18: Add Task Wizard - Select When to Run Task WindowUse the Select When to Run Task window to choose wh
Chapter 9: Using DSView 3.0 Management Software Tools 373• Weekly - Choosing this option will run the task once each week or regularly each ce
374 DSView Installer/User GuideClick Every (hours) and select a number of hours from the drop-down menu.c. Click on the calendar button or the
Chapter 9: Using DSView 3.0 Management Software Tools 375a. Select the hour, minute and half of day from the drop-down menus to select the tim
376 DSView Installer/User GuideFigure 9.21: Add Task Wizard - Specify Weekly Schedule Windowa. Select the hour, minute and half of day from the
Chapter 9: Using DSView 3.0 Management Software Tools 377To run a task monthly:1. From the Select When to Run the Task window, click Monthly.C
iv DSView Installer/User GuideUsing Certificates with the DSView Software ...
18 DSView Installer/User GuideWhen you are on the first page of units, the First Page and Previous Page buttons will be disabled. When you are
378 DSView Installer/User Guided. Click on the calendar button or the field to the left of the calendar button and select a date to begin runni
Chapter 9: Using DSView 3.0 Management Software Tools 379Figure 9.23: Add Task Wizard - Specify DSView System Backup Properties Windowa. Type
380 DSView Installer/User Guide5. The Completed Successful window will appear. Click Finish. The Tasks window will appear including the new tas
Chapter 9: Using DSView 3.0 Management Software Tools 381Select a unit group.b. Click Next.5. The Select Appliance Type window will appear.Fig
382 DSView Installer/User GuideFigure 9.26: Add Task Wizard - Select Appliances Windowa. Select the specific DSR switches or CPS appliances for
Chapter 9: Using DSView 3.0 Management Software Tools 383Figure 9.27: Add Task Wizard - Configure SNMP Traps Windowa. Modify the state of each
384 DSView Installer/User GuideTo perform target device power control operations:1. From the Tasks window, click Add. The Welcome page of the A
Chapter 9: Using DSView 3.0 Management Software Tools 385Select a particular unit group to configure from the drop-down menu. See Managing Uni
386 DSView Installer/User GuideFigure 9.30: Add Task Wizard - Select Power Control Function Windowa. Specify the power control function you wis
Chapter 9: Using DSView 3.0 Management Software Tools 387c. Click Next.3. The Select When to Run the Task window will appear.a. Select a time
Chapter 1: Product Overview 19User GroupsThe user group to which a DSView user belongs determines the actions the user may perform during a DS
388 DSView Installer/User Guidec. Click Use date and time for file naming to append the date and time (in military time) to the end of the audi
Chapter 9: Using DSView 3.0 Management Software Tools 389• Select the column you wish to remove from the Columns to Export list. Multiple colu
390 DSView Installer/User GuideFigure 9.33: Add Task Wizard - Select Unit Group Windowa. Select All Appliances from the drop-down menu to upgra
Chapter 9: Using DSView 3.0 Management Software Tools 391Figure 9.34: Add Task Wizard - Select Appliance Type Windowa. Select the type of DSR
392 DSView Installer/User GuideFigure 9.35: Add Task Wizard - Select Appliances Windowa. Select the specific DSR switches or CPS appliances tha
Chapter 9: Using DSView 3.0 Management Software Tools 3933. The Select When to Run the Task window will appear.a. Select a time to run the tas
394 DSView Installer/User GuideModifying tasksNOTE: Remote tasks, which are scheduled on another DSView Sever, may not be modified from the DSV
Chapter 9: Using DSView 3.0 Management Software Tools 395To modify the properties of a task:1. From the Tasks window, click the name of the ta
396 DSView Installer/User GuideCustomizing the Appliance Firmware Files windowBy default, the following field displays in the Appliance Firmwar
Chapter 9: Using DSView 3.0 Management Software Tools 397Figure 9.38: Add Firmware File Wizard- Select Firmware File to Import Window3. Enter
20 DSView Installer/User GuideOperationsBuilt-in User GroupsDSView AdministratorsUser AdministratorsAppliance AdministratorsAuditors UsersView
398 DSView Installer/User Guide• The country and language of the firmwareYou may modify the description of the firmware file.The information in
Chapter 9: Using DSView 3.0 Management Software Tools 399Deleting firmwareFLASH Firmware may be deleted from the DSView software file reposito
400 DSView Installer/User Guide
401CHAPTER10Working with Audit LogsAbout Audit LogsWhenever an event occurs in the DSView system, the event is saved in the audit log. Examples of eve
402 DSView Installer/User GuideFigure 10.1: Audit Log - All WindowClicking on the following links beneath Audit Log Views in the side navigatio
Chapter 10: Working with Audit Logs 403• Severity - Displays information about an audit log entry. Clicking on an audit log entry in this colu
404 DSView Installer/User Guide• Detailed Description - Displays detailed information about an audit event. Detailed descriptions may including
Chapter 10: Working with Audit Logs 405Table 10.3: DSView System EventsSystem EventsEvent ID Description Event ID Description2:1DSView server
406 DSView Installer/User GuideTable 10.4: DSView Software Authentication EventsAuthentication EventsEvent ID Description Event ID Description3
Chapter 10: Working with Audit Logs 407Unit EventsEvent ID Description Event ID Description5:10 Department added 5:25 User database file modif
Chapter 1: Product Overview 21User Preemption LevelsThe preemption level of a DSView user determines whether or not the they can interrupt or
408 DSView Installer/User GuideViewing Audit LogsTo view a specific type of audit log entry:From the side navigation bar under Audit Log Views,
Chapter 10: Working with Audit Logs 409•Click Event Category to display a list of audit logs belonging to a specific category in the side navi
410 DSView Installer/User GuideUsing the Date FilterWhen viewing audit log entries, an additional filter is available that allows you to view e
Chapter 10: Working with Audit Logs 4113. Click on the calendar button or the field to the left of the calendar button and select a start date
412 DSView Installer/User GuideViewing the Details of Audit Log EventsYou may view all logged information about a specific audit log event.To v
Chapter 10: Working with Audit Logs 413Deleting Audit Log EventsTo delete an event from the audit log:1. From an Audit Log window, click the c
414 DSView Installer/User GuideFigure 10.5: Enabled Audit Log Events Window2. Click the checkbox to the left of an enabled event you wish to di
Chapter 10: Working with Audit Logs 415Retaining the Audit LogBy default, an audit log is retained for one week. However, you may specify a re
416 DSView Installer/User GuideConfiguring Email NotificationsNOTE: The Simple Mail Transfer protocol (SMTP) must be configured to receive emai
Chapter 10: Working with Audit Logs 417The following columns are displayed in the Email Notifications window and may be turned off by clicking
22 DSView Installer/User GuideThe default preemption levels for built-in user groups within the DSView software are listed in Table 1.8.A user-
418 DSView Installer/User Guideb. Type the email address of the person you wish to designate as the sender of the notification in the From fiel
Chapter 10: Working with Audit Logs 419• Select the event you wish to remove from the Events to Notify list. Multiple events may be selected b
420 DSView Installer/User GuideNOTE: The Send To field has a maximum limit of 1024 characters.b. Modify the email address of the person you wis
Chapter 10: Working with Audit Logs 421Testing email notificationsOnce an email notification has been created, you may send a test message to
422 DSView Installer/User GuideTo create an auditlog .csv file:1. From the side navigation bar, select Tools. The Audit Log Tools window will a
Chapter 10: Working with Audit Logs 423Figure 10.12: Export Audit Log Wizard - Select Columns to Export Windowa. Add or remove the columns of
424 DSView Installer/User Guide6. From the File Download dialog box, click Open. The file will be downloaded and will open on the DSView Client
425AppendicesAppendix A: Technical SupportOur Technical Support staff is ready to assist you with any installation or operating issues you encounter w
426 DSView Installer/User GuideAppendix B: TCP PortsThe DSView Client accesses the DSView Server and perform commands using a standard web brow
Appendices 427Figure B.1: Ports Used with a DSR Switch Connection (KVM) Without ProxyIn a proxied connection, communication with TCP/IP ports
Chapter 1: Product Overview 23By default, a self-signed certificate is created for a DSView Server when the DSView Server is installed that un
428 DSView Installer/User GuideFigure B.2: Ports Used with a DSR Switch Proxy Server Connection (KVM)If the DSView user wishes to establish a s
Appendices 429Figure B.3: Ports Used with A CPS Appliance Connection (Serial) Without ProxyIn a proxied connection, communication between the
430 DSView Installer/User GuideFigure B.4: Ports Used with A CPS Appliance Proxy Server Connection (Serial)DSView Server portsThe DSView Server
Appendices 431Figure B.5: Generic Appliance Session PortsIf Active Directory or LDAP external authentication is being used within your DSView
432 DSView Installer/User GuideSNMP portsA DSR switch or CPS appliance may be configured to send SNMP traps to the DSView Server in addition to
Appendices 433Appendix C: DSR Remote Operations SoftwareThe DSR Remote Operations software provides a subset of DSView 3.0 management softwar
434 DSView Installer/User GuideThe DSR Remote Operations software uses an SSL-based connection to the DSR switch to authenticate the DSView use
Appendices 435Window featuresWhen you have launched the software and successfully logged in, the DSR Remote Operations window will display th
436 DSView Installer/User GuideContent area viewsThe items displayed in the content area of the DSR Remote Operations window will vary, dependi
Appendices 437Power viewSelecting Power in the side navigation bar of the DSR Remote Operations window will display a list of SPC sockets att
24 DSView Installer/User GuideUsing the DSView Software with a FirewallIn a typical network configuration, the DSView Client is located outside
438 DSView Installer/User GuideSpecific icons also appear in the Power view. These icons are outlined in Table C.3.Version viewSelecting Versio
Appendices 439displayed by the DSR Remote Operations software. See the installer/user guide for the DSR switch for more information.• Ensure
440 DSView Installer/User Guide3. Type the username and password to which you wish to connect and then click OK. If authenti-cation is successf
Appendices 441To display the Servers view:From the menu bar, select View - Servers.-or-From the side navigation bar, click Servers.To refresh
442 DSView Installer/User GuideTo refresh the Power view:From the menu bar when the Power view is displayed, select View - Refresh.To power up
Appendices 443To cycle the power of an SPC socket:1. From the side navigation bar, select Power. A list of SPC sockets attached to the switch
444 DSView Installer/User GuideAppendix D: Terminal EmulationThis appendix contains information about the keys, sequences, encoding and decodin
Appendices 445VT100+ terminal emulationThe VT100+ Emulation mode provides compatibility with the Microsoft headless server EMS serial port in
446 DSView Installer/User GuideVT100 terminal emulationThe following table lists the VT100 special key and control (Ctrl) key combinations and
Appendices 447The following table lists the VT100 ANSI mode and cursor keys for set and reset modes. Encoding and decoding is supported for a
Chapter 1: Product Overview 25Using the DSView Software with a Virtual Private Network (VPN)A VPN is a secure private network that uses public
448 DSView Installer/User GuideThe following table lists the VT100 PF1-PF4 key definitions. Encoding of each listed key is supported; decoding
Appendices 449Esc H Horizontal Tabulation Set Yes/YesEsc [ Pn; Pn f Horizontal and Vertical Position No/YesEsc D Index No/YesEsc E Next Line
450 DSView Installer/User GuideEsc [ g or Esc [ Ø g Clear tab at current column Yes/YesEsc [ 3 g Clear all tabs Yes/YesEsc [ 2 Ø hModes to Set
Appendices 451Esc # 8 Fill screen with Es No/YesEsc [ 2; Ps y Invoke Test(s) No/NoTable D.7: VT100 ANSI Mode Control Sequences (Continued)Con
452 DSView Installer/User GuideVT220 terminal emulationThe following table lists the keystroke mapping (encoding) for VT220 emulation.Table D.8
Appendices 453The following table lists the DSView software decoding for VT220 terminal emulation.Table D.9: VT220 DecodingVT220 Keyboard Fun
454 DSView Installer/User GuideVT52 terminal emulationThe following table lists the DSView software keystroke mapping (encoding) for VT52 termi
Appendices 455The following table lists the VT52 and ANSI auxiliary keypad definitions. Encoding of each listed keypad key is supported; deco
456 DSView Installer/User GuideVT320 terminal emulationThe following table lists the DS Management Software keystroke mapping (encoding) for VT
Appendices 457The following table lists the DS Management Software decoding for VT320 terminal emulation.Down ArrowDown ArrowEsc [ BLeft Arro
26 DSView Installer/User GuideUsing the DSView Software with a NAT DeviceNAT devices enable a company to use more internal IP addresses than th
458 DSView Installer/User GuideLeft ArrowEsc O DFill Screen with EsEsc # 8Up Arrow amount specifiedby PnEsc [ Pn ADown Arrow amount specifiedby
459GlossaryAccess ControlRefers to mechanisms and policies that restrict access to computer resources.Active DirectoryActive Directory is the director
460 DSView Installer/User GuideASMP (Avocent Secure Management Protocol)A protocol used to securely configure managed appliance settings. This
Glossary 461Cascade SwitchAn analog KVM switch that is connected to a DSR switch port or DSRIQ. A cascade switch expands the number of connect
462 DSView Installer/User GuideDSR SwitchAvocent’s digital KVM switch series of products that allow KVM signals to be transmitted over a standa
Glossary 463EncryptionThe translation of data into a secret code. Encryption is the most effective way to achieve data security. To read an en
464 DSView Installer/User GuideHypertext Transfer Protocol (HTTP)The underlying protocol by which WWW clients and servers communicate. HTTP is
Glossary 465Local PortThe physical connection through which a DSR switch or CPS appliance can be accessed without accessing a network connecti
466 DSView Installer/User GuideOn-Screen Configuration and Activity Reporting (OSCAR)A tool that is built in to Avocent appliances that allows
Glossary 467SiteA location that contains a managed appliance, DSView Server or both.Simple Network Management Protocol (SNMP)A set of protocol
27CHAPTER2InstallationInstalling the DSView 3.0 Management SoftwareThe DSView software is installed on a computer that will serve as the host and is f
468 DSView Installer/User GuideTelnetA terminal emulation program for TCP/IP networks such as the Internet that is commonly used to remotely co
Glossary 469Wide Area Network (WAN)Typically refers to a network that is distributed at multiple sites and connected by a relatively slow link
470 DSView Installer/User Guide
471IndexSymbols.csv (comma separated values) files 347, 348, 349, 350, 351, 352, 353, 371, 386, 389, 401, 402, 415, 421, 422, 423, 424Numerics128-Bit
472 DSView Installer/User Guidemodifying the Active Directory domain 92modifying the encryption method 92modifying user browsing 92, 95Active D
Index 473mouse (Video Viewer window) 254adjustingcolor depth (Video Viewer window) 251Video Viewer window 249adjustmentautomatic video (Video
474 DSView Installer/User Guideauthentication server IP addressdefining (DSR switch or CPS serial over IP network appliance) 167authentication
Index 475viewing properties 339CCA (Certificate Authority) 23, 35, 48, 56, 60, 61, 461cascade devices 3, 460cascade switches 6, 461Cast cipher
476 DSView Installer/User Guidetarget device Telnet port 158target device type 149target device web browser URL 158Terminal Emulation mode 279T
Index 477configurationrestoring (DSR switch or CPS serial over IP network appliance) 364, 365saving (DSR switch or CPS serial over IP network
Table of Contents vDisplaying License Information...
28 DSView Installer/User GuideBefore Installing the DSView softwareYou must perform the following before installing the DSView software:• Insta
478 DSView Installer/User Guidedeleting a local user account 210disconnecting a DSView session 197displayingversion information 174enabling SNM
Index 479Ddaily running tasks 374Data Terminal Ready/Data Carrier Detect (DTR/DCD) 191database replication 461date filterusing with the audit
480 DSView Installer/User Guideline wrap (Telnet/SSH applet) 281local echo (Telnet/SSH applet) 282manual scaling 250proxy server 64thumbnail in
Index 481modifying a local user account 210modifying DSView session settings 199modifying local account settings 204modifying local OSCAR auth
482 DSView Installer/User Guideminimum requirements 28overview of working with 8product overview 1running 48uninstalling 53using tools 347using
Index 483modifying the address 117modifying the port number 117removing 112DSView system 462components 2DSView usersabout 225adding 229changin
484 DSView Installer/User GuideSecure mode 131thumbnail in scan sequence (Thumbnail Viewer) 261unit status polling 69encryption 463128-Bit SSL
Index 485Telnet/SSH applet 273Thumbnail Viewer 259Video Viewer window 245features and benefits 1filesapplance_rights.csv 353appliance_rights.c
486 DSView Installer/User Guidedeleting 318modifying members 318removing members 319viewing 313viewing members 318groupobject class 85preemptio
Index 487updating the certificate on the Spoke DSView Server 118updating the Spoke DSView Server certificate 117hypertext markup language (HTM
Chapter 2: Installation 29 Figure 2.1: DSView Software Screenb. Click Install DSView Software.-or-If autorun is not enabled, type <drive:&g
488 DSView Installer/User Guideblocked icon 128KVM Session 464KVM sessionconnecting to an existing 243launching 242launching from the DSView 3.
Index 489adding for external authentication 81group base DN 85group member attribute 85group object class 85group schema 85modifying the group
490 DSView Installer/User Guideresuming (Telnet/SSH applet) 292stopping (Telnet/SSH applet) 292Telnet/SSH applet 289logging out 53login credent
Index 491Software 440SPC power control device settings 180SPC power control device using DSR Remote Operations Software 441Spoke DSView Server
492 DSView Installer/User GuideUse SSL in Certificate-based Trust 75, 76, 82, 83, 93, 98Use SSL in Trust All 75, 76, 82, 83, 93, 97, 98VT100 AN
Index 493target device network properties 158target device overview information 149task properties 395task schedule 394tasks 394unit access ri
494 DSView Installer/User Guideicon 128Novell LDAP Services 72Oobject class 84, 85modifying (LDAP group) 101modifying (LDAP user) 100OK event i
Index 495sending 263using (Video Viewer window) 262personal unit groupsadding 315adding members 319changing the names of 318deleting 318modify
496 DSView Installer/User Guidepreempting a DSView user connection 244preemption level 21, 22changing for a DSView user 235DSView user 231effec
Index 497using DSR Remote Operations Software 440refreshscreen (Video Viewer window) 249refreshing the image (Video Viewer window) 254Regained
30 DSView Installer/User GuideFigure 2.2: Check for an UPDATED version WindowNOTE: If the DSView software is already installed on the dedicated
498 DSView Installer/User GuideresynchronizingCPS serial over IP network appliance 360DSR switches 360retainingaudit log 415RTS/CTS (Request to
Index 499securityTelnet/SSH applet 276security alertcertificates 35, 36, 56self-signed certificatescreating 61importing 61sendingmacros (Video
500 DSView Installer/User Guidenetwork appliance) 194viewing (DSR switch or CPS serial over IP network appliance) 194session time-out 245settin
Index 501removing the association of units with 302viewing 298SMTP (simple mail tranfer protocol) 68SMTP (simple mail transfer protocol) 57SMT
502 DSView Installer/User GuideSpoke DSView Servers 103time-out value for DSView Clients 66Video Viewer session settings 247specifying the numb
Index 503power control task 384power cycle (Telnet/SSH applet) 294power cycle (Video Viewer window)Video Viewer windowpower cycle target devic
504 DSView Installer/User Guidecopying the history buffer 292creating macro groups 288creating macros 286customizing session properties 278dele
Index 505changing the thumbnail size 260disabling a thumbnail in a scan sequence 260enabling a thumbnail in a scan sequence 261exiting 261feat
506 DSView Installer/User Guideside navigation bar 123Tools link 124unitproperties.csv file 348, 351unitsabout 121adding 130adding users 162ass
Index 507Upgrade Appliance Firmware WizardwizardsUpgrade Appliance Firmware 358Upgrade Firmware tool 358upgradingDSRIQ modules 176upgrading fi
Chapter 2: Installation 315. The Introduction window will appear.Figure 2.3: Introduction WindowClick Next.6. The License Agreement window wil
508 DSView Installer/User GuideUsers user group 19allowed operations 19using 23Audit Log tool 421background refresh 250certificates 22custom fi
Index 509deleting macro groups 268deleting macros from macro groups 267displaying 9displaying DSView users 271displaying macro group 270editin
510 DSView Installer/User Guidethe first page in the DSView 3.0 Explorer 17unit group members 318unit groups 313user group members 339, 341user
Index 511Resync Appliance 360Save Appliance Configuration 363Save Appliance User Database 366Update DSView Server 61workingwith the audit log
32 DSView Installer/User Guidea. Click I accept the terms of the License Agreement and then click Next. Continue to step 7.-or-Click I do NOT a
Chapter 2: Installation 33Figure 2.6: Define TD Session Viewer Proxy TCP Port Windowa. Type the port you want to use in the TCP port # field.b
34 DSView Installer/User Guidea. Click Choose and use the Browse for Folder dialog box to select a directory in which to install the DSView sof
Chapter 2: Installation 35Figure 2.9: Installation Complete WindowClick Done to begin configuration of the DSView software.NOTE: A Security Al
36 DSView Installer/User GuideConfiguring the DSView SoftwareOnce the DSView software has been installed, it must be configured using a web bro
Chapter 2: Installation 372. The Select DSView Server Role window displays.Figure 2.10: DSView Server Configuration Wizard - Select DSView Ser
Table of Contents viSpecifying email contact information for DSView users ... 236Creatin
38 DSView Installer/User Guide3. The Enter License window displays.Figure 2.11: DSView Server Configuration Wizard - Type in License Windowa. T
Chapter 2: Installation 394. The Type in Initial Administrator Information window displays.Figure 2.12: DSView Server Configuration Wizard - T
40 DSView Installer/User Guide7. The Completed Successful window will appear when configuration is completed. Click Finish.8. The User Login wi
Chapter 2: Installation 419. The Type in Hub Server Address and Port window will appear.Figure 2.14: DSView Server Configuration Wizard - Type
42 DSView Installer/User Guide10. The Accept Hub DSView Server Certificate window will appear.Figure 2.15: DSView Server Configuration Wizard -
Chapter 2: Installation 43Figure 2.16: DSView Server Configuration Wizard - Type in Hub Administrator Credentials Windowa. Type a valid userna
44 DSView Installer/User GuideSee DSR Remote Operations Software on page 433 for detailed information on using the DSR Remote Operations softwa
Chapter 2: Installation 45 Figure 2.17: DSView Software Screen3. Click Install DSR Remote Operations.-or-If autorun is not enabled, type <d
46 DSView Installer/User GuideFigure 2.18: DSR Remote Operations - Introduction WindowClick Next.6. The License Agreement window will appear.Fi
Chapter 2: Installation 47a. Click I accept the terms of the License Agreement and then click Next. Continue to step 7.-or-Click I do NOT acce
Table of Contents viiThumbnail Viewer features...
48 DSView Installer/User GuideNOTE: If a previous version of the DSR Remote Operations software already exists on the client computer, message
Chapter 2: Installation 49internal CA or Public Key Infrastructure (PKI). See Using Certificates with the DSView Software on page 22 for more
50 DSView Installer/User GuideFigure 2.22: User Login Window3. Type a valid username and password in the fields.NOTE: Depending on the settings
Chapter 2: Installation 51Figure 2.23: Color Scheme Window4. Click a color scheme to use.5. Click Save. The color scheme will be applied to th
52 DSView Installer/User GuideFigure 2.24: Change Password Window4. Type your current password.5. Type and confirm the new password.6. Click Sa
Chapter 2: Installation 53Uninstalling the DSView SoftwareTo uninstall the DSView software:1. Select Start - Settings - Control Panel. The Con
54 DSView Installer/User Guide
55CHAPTER3DSView ServerAbout the DSView ServerThe DSView Server contains the DSView software that enables DSView users to securely access, manage, mon
56 DSView Installer/User GuideSetting up a DSView ServerThe DSView Server may be installed and configured on multiple computers to provide redu
Chapter 3: DSView Server 57• Trap Destinations - Displays the DSView Server Trap Destinations window, which enables you to specify up to four
Table of Contents viiiChapter 8: Grouping ...
58 DSView Installer/User GuideFigure 3.1: DSView Server Identification Properties WindowTo modify DSView Server network properties:NOTE: When m
Chapter 3: DSView Server 59Figure 3.2: DSView Server Network Properties Window2. Type a new DSView Server port number.NOTE: If the default val
60 DSView Installer/User GuideTo create a CSR:NOTE: Certificates may only be viewed by DSView Administrators. See Using Certificates with the D
Chapter 3: DSView Server 61To update a certificate on the DSView Server:NOTE: Certificates may only be viewed by DSView Administrators.1. From
62 DSView Installer/User Guide5. The Type in Certificate Information window will appear.Figure 3.5: Update DSView Server Certificate Wizard - T
Chapter 3: DSView Server 636. The Select Certificate to Import window will appear.Figure 3.6: Update DSView Server Certificate Wizard - Select
64 DSView Installer/User GuideSpecifying a DSView software proxy server1. From the side navigation bar, click Proxy Server. The DSView Server P
Chapter 3: DSView Server 65•Click Use the proxy server only for clients connecting with the following address to enable only DSView Clients wi
66 DSView Installer/User GuideSpecifying DSView Client session informationTo specify DSView Client session information:1. From the side navigat
Chapter 3: DSView Server 67NOTE: Web browser settings may need to be modified to allow DSView users to automatically login using certificates.
Table of Contents ixSaving the configuration of DSR switches and CPS appliances ... 363Restoring the
68 DSView Installer/User GuideSpecifying email propertiesTo specify email properties:1. From the side navigation bar, click Email. The DSView S
Chapter 3: DSView Server 69Using unit status pollingTo use unit status polling:1. From the side navigation bar, click Unit Status Polling. The
70 DSView Installer/User GuideManually Backing up and Restoring Hub DSView ServersIf your DSView software is installed on a Windows based opera
Chapter 3: DSView Server 71NOTE: Type DSViewBackupRestore -h or DSViewBackupRestore -help to display help information.ExamplesEntering the fol
72 DSView Installer/User GuideTo manually restore a Hub DSView Server using the Backup and Restore Utility:1. Select Start - Programs - Avocent
Chapter 3: DSView Server 73The User Authentication Services window lists all of the authentication services that are configured for the DSView
74 DSView Installer/User GuideAdding an external authentication serviceNOTE: Only User Administrators and DSView Administrators may add authent
Chapter 3: DSView Server 753. The Specify Active Directory Connection Settings window will appear.Figure 3.15: Add Authentication Service Wiza
76 DSView Installer/User GuideIf you selected Use SSL in Certificate-based Trust Mode, continue to step 44.If you selected Do Not Use SSL or Us
Chapter 3: DSView Server 776. The Select Browsing Method window will appear.Figure 3.17: Add Authentication Service Wizard - Select Browsing M
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