Avocent Equinox Console Manager CCM4850 CCM4850 CCM4850 Betriebsanweisung

DSView™ 4 Management SoftwareInstaller/User Guide

Asset 182Usage 183Power Devices and Power Device Sockets 185Power Devices 185Power Device Input Feed 187Power Device Sockets 189Power Control of Devic

You may specify up to 32 computers as spoke servers. Contact Avocent for information aboutspoke server licenses. To install licenses, see Licenses on

Status CauseHub/Spoke VersionsNot CompatibleThe versions of DSView software on the hub and spoke servers are not compatible.Certificates Do NotMatchCe

correct port on the hub server. For example, if the IP address of the hub serveris 10.0.0.1 and the port number is changed to 444, typehttps://10.0.0.

To delete a spoke server:1. On the hub server, click the System tab.2. Click DSView Server in the top navigation bar. The side navigation bar will inc

ReplicationReplication is a task that synchronizes the hub and spoke server databases. By default,replication runs every 12 hours on each spoke server

On a spoke server, you may enable a replication task property that forces the spoke server toretrieve a snapshot of the hub database rather than synch

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Authentication Services687Users must be authenticated before they may access or perform any tasks in the DSViewmanagement software system.When users l

• RSA SecurID®* Uses LDAP V3If the DSView server is configured for external authentication, login requests are re-directed tothe configured external a

2. Click Authentication in the top navigation bar. The User Authentication Services windowwill open.3. Click DSView Internal. The side navigation bar

SSH Passthrough Sessions 221Configuring SSH Passthrough 221Enabling SSH Passthrough 222SSH port sharing 223SSH Passthrough Sessions 224Establishing an

2. Click Authentication in the top navigation bar. The User Authentication Services windowwill open.3. Click DSView Internal. The side navigation bar

in several forms, optionally including a sub-domain. Valid forms are explained belowby example.Assume an Active Directory domain name of “sunrise.myco

the user’s password must be changed after this setting is changed. In addition, theActive Directory server addresses must be resolvable to their host

server is set up to use Kerberos. When using Kerberos, the browse account cannot bespecified in the Full Pre-Windows 2000 Username form (domain\userna

8. In the Group Container field, specify the name of the container to search for user groups.This will limit the search scope to that container. The n

Enable Use Windows 2003 Universal Group Caching if you wish to have the ADservice access the domain controller for the specified domain name. The sear

a. To select one or more certificates, click the checkbox to the left of the server IPaddresses. To unregister all certificates, click the checkbox to

2. Click Authentication in the top navigation bar. The User Authentication Services windowwill open.3. Click Add. The Add Authentication Service Wizar

3. Click the name of the Windows NT service. The side navigation bar will change to includethe name of the service at the top and, below the name, the

2. Click Authentication in the top navigation bar. The User Authentication Services windowwill open.3. Click Add. The Add Authentication Service Wizar

Adding User Accounts 263Deleting User Accounts 266Unlocking User Accounts 266Resetting a User Account Password 266Changing User Account Properties 267

the Accept Certificate window will open and list all servers that belong to the domain. Itwill also list the reasons for rejection of the certificate

11. The Establish Connection with Authentication Service window will open briefly. If theexternal authentication service is added successfully, the Co

If you selected Use SSL in Certificate-based Trust Mode, the Certificates heading willappear in the side navigation bar. Go to step 8.If you selected

7. Type the object class. The default value is person.8. Type the full name attribute for the user. The default value is surname (sn).9. Click Save an

Click Browse with User Credentials to browse users on the external LDAPauthentication based on credentials configured on the server. If this option is

PAP - Password Authentication ProtocolCHAP - Challenge Handshake Authentication Protocol (default)MS-CHAP - Microsoft Challenge Handshake Authenticati

5. To change the authentication type and/or shared secret, click Settings in the sidenavigation bar. The Authentication Service Authentication Setting

3. Click Authenticationin the top navigation bar. The User Authentication Services windowwill open.4. Click Add. The Add Authentication Service Wizard

• DSView internal groups: Choose this option if you plan to associate TACACS+ userswith DSView software internal user groups.• TACACS+ privilege level

To change settings for the TACACS+ external authentication service:1. Click the Users tab.2. Click Authentication in the top navigation bar. The User

Video Viewer session properties 289Session time-out 290Closing a Video Viewer Session 290KVM Session Profiles 290General profile settings 291Cursor pr

The Method field will display the group authorization method configured when theTACACS+ authentication service was added. This field cannot be changed

3. Click Authentication in the top navigation bar. The User Authentication Services windowwill open.4. Click Add. The Add Authentication Service Wizar

5. To change the name of the service:a. Type a 1-64 character name in the Service Name field.b. Click Save.c. If that is the only change you are enter

username exists in multiple authentication services, you can use the Enabled status to controlwhich authentication service will be used to find a user

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Units View Windows7115Units View windows display list of units that have been added to the DSView software database.A user must have unit view access

• Appliance Type: Appliance Type windows list all managed appliances of a particular type(for example, DSR 1031 switches). The Appliance Type links in

attached to an SPC port on a DSR switch), the port number on a cascaded switch or the socketnumber on a cascaded power device (for example, A1). By de

To attach a device from a topology view:1. In a Units View window containing appliances (see Accessing Units View windows onpage 118), enable the topo

type name will appear under Target Devices in the side navigation bar. For example, ifyou assign a type of “Windows 2000” to three target devices, a W

Closing a virtual media session 324Using Smart Cards 324Video Viewer Troubleshooting 325Using the Telnet Viewer 327About the Telnet Viewer 327Telnet V

To hide multiple units with one operation:1. In a Units View window (see Accessing Units View windows on page 118), click thecheckbox next to the unit

Unit type Status and Icon Icon DescriptionAny unit In Use The unit has at least one active connection.Any unit Status UnknownThe status of the unit wa

Figure 7.1: Alternate Actions Arrow in a Units View WindowNumber Action Number Action1Displays a list of all available con-nection methods2Launches th

Action link Displays Valid for*Embedded Session Viewer windowSupported versions of IBM ASM RSA II,DRAC 4 and NEC IPF embedded unitsIPMI Session IPMI V

• Location - Location assigned to the units. See Site, Department and Location Groups onpage 233.• Model Number - See Unit Properties on page 158.• Pa

A given action will be available only if at least one of the selected units supports the action. Ifa selected unit does not support the operation, it

• When the operation started• How long the operation took• Status or result of the operation on the unit5. Click Close.Unit Overview WindowsThe Unit O

Other types of Unit Overview windows may be supported by plug-ins; see the plug-indocumentation for more information.To change overview information fo

Unit Status WindowTo use the Unit Status window:1. Click the Units tab, then click Unit Status in the side navigation bar.2. The Unit Status window op

Adding and Deleting Units8129This chapter describes how to add and delete units in the DSView management software.Adding UnitsYou may add:• A single m

Restoring a managed appliance configuration 355Saving a managed appliance user database 356Restoring a managed appliance user database 356Using Tasks

If you add a KVM switch or serial console appliance that has an attached power device, thepower device is automatically added to the DSView software d

You can also automatically discover supported KVM switches. See Automatic Discovery onpage 152.Adding a single managed applianceThis procedure is vali

This checkbox will not appear when adding a DSI5100 appliance, which mayonly be added in Secure mode.b. Enable the Allow target devices with the same

If you want to apply a configuration template to the appliance, select a template fromthe list and click Next.-or-If you do not want to apply a config

f. Click Next.g. The embedded device discovery will verify that a web server exists at the specified IPaddress. If successful, the Select Option windo

7. For NEC IPF embedded appliances:a. The Configure NEC IPF Settings window will open.b. In the Address field, type a 1-256 character IP address in do

4. The DSView software will search for managed appliances within the IP address range.When the search is completed, the Select Appliances to Add windo

7. The Adding Appliances window will open while the selected managed appliances areadded to the DSView software system.8. The Apply Configuration Temp

To add a power device, see Power Devices on page 185. To add BMCs, see the DSI5100Operations for the DSView Software Technical Bulletin, available on

2. Click Global Properties in the top navigation bar. Click Units, then click Deletion in theside navigation bar.3. If you want target devices automat

Displaying the Event Log 384Event states 386Using the date filter 387Changing the Event Log Retention Period 387Creating an Event Log .csv File 388Plu

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Synchronizing the DSViewSoftware Database9141This chapter describes how to synchronize the DSView software database with changes thatoccur on units.Na

Automatic name pushWhen automatic name push is enabled, the name push operation occurs automatically when aname is changed in the DSView software.Tabl

4. The Automatic Name Push Properties window will open. To enable automatic name push,enable the Push Names from DSView to appliances automatically ch

Unit EffectTarget devicesIf the target device in the DSView software database has a single appliance con-nection, the name will be pulled from the app

Manual name pushYou may initiate a manual name push from a Units View window (see below) and from thefollowing windows:• Target Devices window - see T

When pull is ini-tiated for one ormore:The effect isCascade switchesThe cascade switch name will be pulled from the appliance to update the cascadeswi

serial console port connected to a serial console appliance, which is used during the bootprocess. The same server may also have a KVM connection to a

To disable automatic topology synchronization, disable the Update DSView withtopology changes from appliances automatically checkbox and go to the las

4. The Add Unit Wizard Default Options window will open.5. If you enable the Enable secure mode checkbox, by default, the unit will only beaccessible

VT terminal emulation 419VT100+ terminal emulation 420VT102 terminal emulation 420VT100 terminal emulation 421VT220 terminal emulation 427VT52 termina

• If you enable the Delete target devices that no longer have connections checkbox, bydefault, any target devices that no longer have connections are

• To merge target devices in a particular order, select one or more target devices in theTarget Devices to Merge list and use the up and down arrows t

Merging or splitting cascade switchesYou may use the Merge Cascade Switch wizard to modify the name/type of one or morecascade switches that belong to

5. Enable the Enable secure mode checkbox if you want the managed appliance to only beaccessible by this DSView system. In non-secure mode, the manage

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Managing Units10155This chapter describes how to manage unit properties and settings, access rights and localaccount settings, and how to view unit as

To save an appliance configuration template:NOTE: This procedure creates an appliance configuration template than can be applied to any unit of the sa

5. To view the properties of an appliance configuration template, click the name of thetemplate.6. The appliance configuration template properties are

In a Units View window containing appliances, select the checkbox next to theappliance for which you want to apply the appliance configuration templat

3. The Bulk Edit Unit Properties window opens. The unit names are displayed in the leftcolumn, and the properties are displayed in the adjacent column

DSR switch 440DSView management software 440DSView server 440DSView software client 441DSView software client session 441DSView software hub server 44

1. In a Units View window (see Accessing Units View windows on page 118), click on theappliance or target device name.2. Click Properties in the side

• To change the secondary contact information, click Secondary Contact. Type namesand phone numbers for the secondary contact.4. Click Save and then c

3. The Multiple Unit Properties window will open. Click Notes.4. Type description, accounting and comment information.5. Click Save and then click Clo

page, click the checkbox to the left of Name at the top of the list. (If the page containsunits that do not support note properties, they will not be

• Establish reserved virtual media sessions to target devices (since virtual media sessions arelaunched from a Video Viewer session, if you select thi

Each access right is independent of other access rights. For example, you may enable virtualmedia session access to a target device that supports it,

Managed Appliance SettingsTo change the network settings of a managed appliance:NOTE: The MAC address cannot be changed.1. In a Units View window cont

To display version information for one or more managed appliances from a UnitsView window:1. In a Units View window containing appliances (see Accessi

Managed Appliance StatusAppliances that have been automatically discovered are initially listed as Unmanaged Units.To move an appliance to the managed

The traps must be also configured on each managed appliance using the Command LineInterface (CLI). The address of the server running the DSView softwa

NAT device 446Negative hysteresis 446OSCAR interface 446Power device 446Positive hysteresis 446PPP (Point to Point Protocol) 446SDR repository device

Once support for a service has been added, you can launch a session for that service usingseveral methods:• Clicking the name or icon for the service

To change service options:1. In a Units View window containing target devices (see Accessing Units View windows onpage 118), click on a target device

Customizing the Target Devices windowThe following fields may be displayed in the Target Devices window. Use the Customize linkto add or remove fields

6. A list displays 48 ports and a Fixed Name field next to each port. Enter a unique targetdevice name for each port.7. Click Save.The fixed name and

To upgrade IQ modules:NOTE: Offline IQ modules may not be selected for upgrading.1. In a Units View window containing appliances, click on the KVM swi

To display cascade switch port settings and initiate a push/pull name operation:1. In a Units View window containing appliances (see Accessing Units V

For example, if the DSView software database indicates the cascade switch has morethan one connection to the same appliance, only switches with two or

6. If you want to prevent local users from configuring the KVM over IP switch through theOSCAR interface, select Disable Configuration under Local OSC

the Customize link in windows on page 30.To add a local user account:1. In a Units View window containing appliances (see Accessing Units View windows

NOTE: Depending on the appliance, the add local users steps will vary slightly. Please consult the appliance andplug-in documentation.To delete a loca

Web server 450X.509 450xvi DSView™ 4 Installer/User Guide

In the DSView software, each of these appliance types will contain specific information aboutthe target as well as the embedded appliance itself. All

2. Click Appliances in the side navigation bar, and then click on the appliance type in theside navigation bar.3. Click on the embedded appliance name

To change login credentials for an NEC IPF embedded appliance:1. Click the Units tab.2. Click Appliances in the side navigation bar.3. Click the embed

• Appliance Versions - Displays the firmware version(s) for each appliance modelmanaged by the DSView software.• Target Devices - Displays the total n

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Power Devices and Power DeviceSockets11185See Power devices on page 7 for information about the power device types and models that aresupported on Avo

• StatusTo add or remove a power device:NOTE: To successfully add or remove a power device, the power device must be in the online state. Additionally

2. Click Appliance Settings in the side navigation bar, click Ports and then Power device inthe side navigation bar. The Power Devices Attached to App

To display power device input feed information:1. In a Units View window containing appliances (see Accessing Units View windows onpage 118), click on

7. Click Close. The Power Devices Attached to Appliance window will open.8. Click Close. The Units View window will open.Power Device SocketsTo displa

Product Overview11The DSView™4 management software is a secure, web browser-based, centralized enterprisemanagement solution that allows users to remo

To change power device socket settings:1. In a Units View window containing appliances (see Accessing Units View windows onpage 118), click on the app

4. Click Sockets. The Power Device Sockets window will open.5. Click the checkbox to the left of the power device socket(s). To select all sockets on

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Unit Sessions and Connections12193This chapter describes how to view and manage unit sessions and connections in the DSViewsoftware.Managed Appliance

• Normal - An interactive session that may be shared with other users. When two ormore users are sharing the session, the mode will change to Sharing

• (serial console appliances) Interface - Interface to which to the session is connected, whichis either a serial port or the network CLI.To display s

• AES - AES encryptionAt least one encryption level must be specified for the keyboard and mouse. When youspecify more than one SSL encryption type, t

Select the checkbox next to each IQ module for which you want to enable/disablevirtual media and click Enable VM or Disable VM respectively. The prese

6. In the Select Keyboard field, select the country configuration of your keyboard. Thekeyboard graphic in the window will update to reflect your sele

All active sessionsTo display information about all active sessions:1. Click the Units tab.2. Click Active Sessions in the side navigation bar. The Ac

Unit and user managementThe DSView management software provides centralized network access, control and securityfor managed appliances. A DSView softw

2. Click Active Sessions in the side navigation bar. The Active Sessions window will open.3. Click the checkbox to the left of the session. To remove

click Active Sessions in the side navigation bar, and the Active Sessions window for that targetdevice will open. The first method above saves a step.

To disconnect one or more target device active sessions:NOTE: To disconnect a session, a user must have unit view access rights and a preemption level

server will dial-back to the DSView server to establish a secure connection. This method doesnot support OTP. To configure dial-back settings on the D

To disconnect one or more target device active modem sessions:NOTE: Only DSView software administrators may disconnect active modem sessions.1. In a U

Example: Target device connectionsIn the following example, there are three target devices connected to ports 3, 4 and 8 of a DSR1021 switch named dsr

• If you selected a target device, the Target Device Connections window will open,including all connections to the target device.• If you selected a m

8. The Completed Successful window will open. Click Finish. The Target DeviceConnections window will open.To delete a target device connection:1. In a

2. Click Connections. The Connections window opens.3. Select the connection from the list. Click Delete, then click Yes to confirm.208 DSView™ 4 I

Data Logging13209The DSView software supports logging of serial session console data from certain appliances andtheir target devices, using the Syslog

NOTE: FIPS 140-2 compliance is only supported on MergePoint Unity™ KVM over IP and serial console switch andACS 6000 console server.System ComponentsT

A data log filename includes the name of the appliance and/or target device, plus the systemdata and time when the file was created. Current files hav

• Verify the data logging settings for each connection; see Verifying the data loggingsettings for each connection on page 213.• Customize the SSH ser

Enabling the Syslog serverThe Syslog server must be enabled in the DSView software to use the data logging feature.You may change the TCP port where t

• Enabled - Data logging is enabled in the appliance for the corresponding portconnection and a data log license has been allocated for it (data loggi

6. If available, click the Flash Required button to ensure that these settings remain even ifpower is interrupted. If the Flash Required button is not

• Buffer Full Second Warning (bytes): If an SSH session cannot be opened, a secondwarning will be sent once the appliance local memory reaches the siz

If you change the location at a later time, any data log files in the previous locationwill no longer be viewable or accessible through the DSView sof

3. In the side navigation bar, click Data Logging, then Archiving. The Data LoggingArchiving Properties window will open.4. In the Archive by frequenc

3. Click the checkboxes to the left of log files to be deleted. To select all files on the page,click the checkbox at the top of the list.4. Click Del

2. Click Data Log Session Files in the top navigation bar. The Data Log Session Fileswindow will open.You may dynamically archive or delete data log f

Third party productsThird party products are not a part of the DSView software, but are supported for use with it.External authentication servers - An

c:\>openssl dgst -sha1 -verify sun-jdoe.p10 -signature cisco-router-session-2006-04-02-12:12:01.sig cisco-router-session-2006-04-02-12:12:01.txtc:\

SSH Passthrough Sessions14221An SSH Passthrough session is a serial session opened to a unit without the use of a webbrowser. From an SSH client, a us

Figure 14.1: Serial SSH PassthroughEnabling SSH PassthroughTo enable or disable SSH Passthrough:1. Click the System tab.2. Click DSView Server in the

To prevent connections through Modem Dial-Up, uncheck the Enable Modem Dial-UpConnections checkbox. If the main network connection fails, the SSH Pass

Configuring the Avocent Session ViewerTo allow sharing among sessions initiated from the DSView client software, you mustpreconfigure the Avocent Sess

1. To connect to a target device or appliance console, open your SSH client and enter thefollowing values in the provided text fields:• <zone1/user

connect to a target device or appliance console, open your SSH client and enter thefollowing values in the provided text fields:" on page 225.-or

Escape key sequenceAn escape key sequence is a combination of characters that can be sent to the DSView serverto affect an SSH Passthrough or Avocent

A break sequence is a user-defined combination of characters that can be sent as a command toa target device during an SSH Passthrough or Avocent Sess

5. Enter the break sequence description in the Description field, then enter the break sequencein the Break Sequence field. Descriptions and break seq

software. See Plug-ins on page 391 for information about adding and managing plug-ins in theDSView software system.Cyclades ACS advanced console serve

2. Your session is closed. If you had read/write access to the session, read/write access isgranted to a randomly selected user who is sharing the ses

For example, a command to open an SSH session to a MergePoint SP manager and execute anSP command may look like this:ssh -p 4122 zone 1 /jsmith:zone 2

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Grouping Units15233The DSView Explorer automatically groups managed appliances by the type of appliance(MergePoint Unity switch, ACS console server an

2. To add a site, click Sites in the top navigation bar. The Sites window will open.To add a department, click Departments in the top navigation bar.

5. Click Save and then click Close. The Sites, Departments or Locations window will open.To associate or change the association of an existing unit to

To display units associated with a location, click Locations in the side navigation bar.The Units in Location window will open, with a list of units a

Example: Custom fieldsIn the following example, a DSView software administrator wants to examine a unit testconfiguration. The units will be placed in

g. Click Save and then click Close. The Appliance - All window will open. The sidenavigation bar will now include Test Configuration instead of Custom

Figure 15.1: Custom Fields Example: Side Navigation BarTable 15.2: Custom Fields Example: Side Navigation Bar DescriptionsNumber Description1 System-w

KVM port. You can use the DSView software to access, monitor and control the OnSiteappliance and attached target devices. For more information, see th

There are two top-level system-defined unit group containers: global root and personal root.These group containers cannot be deleted. They can contain

Table 15.3: Unit Groups FeaturesGroup TypeCan changerights?Can have sub-groups?Can add units asmembers?System DefinedGlobal Root Yes Yes No, can only

Figure 15.3: Unit Group Hierarchy ExampleTable 15.4: Unit Group Hierarchy Example DescriptionsNumberDescriptionNumberDescription1Global unit group Alp

Three personal unit groups have been created. The ProjectA and ProjectB unit groups do nothave subgroups. The ProjectC unit group has one or more subg

all descendants of the group. When disabled, only the immediate children of the selected groupwill be displayed.To display information about a unit gr

8. If you want to add another unit group in the same hierarchy, click Add/New. The Add UnitGroup window opens.-or-If you do not want to add another gr

be members of the unit group “Huntsville.” (This unique name restriction does not apply topersonal unit groups that are owned by different users.)5. I

To add or remove access rights for one or more unit group:1. Click the Users tab.2. Click Access Rights in the top navigation bar. The Access Rights w

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DS Zones16249DS Zones provide virtual segregation of data center resources, including appliances, targetdevices and virtual machines. Each zone operat

• DSI5100 IPMI proxy appliances• EVR1500 environmental monitors• DS1800 digital switches• Cyclades KVM/net KVM over IP switches• Cyclades KVM/net Plus

2. Select the checkbox next to the zone to which you want to add a sublevel zone. ClickAdd. The Add Zone Wizard opens.3. Enter a unique zone name. Cli

3. Specify the highest level zone for which you have access rights by typing the zone in theZone field.-or-Specify the highest level zone for which yo

Managing zone propertiesOnce you have created a zone, you can modify the zone name, license distribution and accessrights.To modify the zone name:1. C

Managing zone access rightsWhen operating a DSView software system with zones, there are multiple layers of accessrights to consider.First, you can al

3. Click the name of zone you wish to modify.4. Click Access Rights in the top navigation menu.5. The Assign Zone Rights window opens. For each access

ActionUser Status Required forActionZone(s) AffectedAdd unit groups Any qualified userActive zone only.NOTE: The user group namemust be unique within

ActionUser Status Required forActionZone(s) AffectedAdd or delete users Any qualified userActive zone only.NOTE: When adding a user, theusername must

ActionUser Status Required forActionZone(s) AffectedAdd authentication services Any qualified userActive zone only. The same authen-tication service c

ActionUser Status Required forActionZone(s) AffectedView or export data logs Any qualified user Active zone only.View and modify email notifications A

ActionUser Status Required forActionZone(s) AffectedManage plug-ins Super users only All zones.Configure SNMP trap settings Any qualified user Active

System ConfigurationFigure 1.1 illustrates an example system configuration using the DSView management software.For information about the TCP ports th

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Managing User Accounts17261This chapter describes how to manage user accounts. The DSView software allows you to:• Add, change and delete user account

IconAuthenticationMethodStatusAll Enabled - The user can log in and use the DSView software.InternalDisabled - The user cannot log in to the DSView so

• Business Phone - Business phone number defined in the user’s properties. See Phonecontact on page 271.• Default E-Mail - Default email account defin

• The user groups in which the user will be included. Each user group contains specificaccess rights that allow a user to perform specific actions. Se

can be used to impersonate another user over the Web Services API or GUI AccessAPI. For more information, see the DSView software SDK online help.NOTE

The DSView software obtains external group membership and external user information when auser logs in. If a user’s group membership changes or the us

4. Confirm or cancel the reset.Changing User Account PropertiesIf you have DSView software administrator or user administrator privileges, you may cha

4. Type the full name of the user.5. Click Save and then click Close.User certificatesCertificates may be changed only for internal authentication use

3. Click Credentials in the side navigation bar and then click SSH Key. The User SSH Keywindow will open.4. Type the 1-256 character name of the file

Number Description Number Description5 SNMP Manager (Optional) 16 IQ Module6 TCP/IP 17 Cascade Switch7 Replication 18 Target Devices8 ACS Advanced Con

• To force a user to define a new password during the next login, enable the User mustchange password at next login checkbox.• To prevent the user fro

The DSView software obtains external group membership and external user information when auser logs in. If a user’s group membership changes or the us

5. Click Save and then click Close.Email contactEmail contacts may be changed only for internal authentication users.To specify email contact informat

User Access RightsAccess rights indicate whether a user is allowed to perform certain actions on a unit in theDSView software system. See About Access

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User Groups and User Roles18275Users that have been added to the DSView software system may be added to the following twotypes of user groups:• Roles

2. Click Groups in the top navigation bar. Roles will automatically be selected in the sidenavigation bar and the Users - Roles window will open. To d

Auditors have full access to the Reports tab and limited access to the System tab. Auditors canview asset and usage reports as well as manage the even

DSView software internal, RADIUS, LDAP, Windows NT or Active Directoryauthentication servicesTo add a user-defined user group:1. Click the Users tab.

You may filter the list by using the Filter button and the adjacent text field. Ifyou are using an Active Directory Server, you can choose the filter

DSView™4 ManagementSoftwareInstaller/User GuideEmerson, Emerson Network Power and the Emerson Network Power logo are trademarks orservice marks of Eme

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Name field. Type the name for the external user group on the external authenticationservice. The group name must correspond to one of the values confi

3. To change the name of the user group, type a new 1-256 character name in the Name field.NOTE: If the user group belongs to a TACACS+ service that u

You may also add or remove a user from a built-in or user-defined user group by clicking on ausername in a User Accounts window and changing its user

Using the Video Viewer19283The Video Viewer is used to conduct a KVM session with one or more target devices attached toone or more KVM switches. You

When using a non-proxied connection, video performance over a slower network connectionmay be less than optimal. Since certain color settings use less

Window FeaturesFigure 19.1: Video Viewer Window (Normal Windows Mode) (Windows OS Shown)Table 19.1: Video Viewer Window DescriptionsNumber Description

Number Description2 Thumbtack: Locks the display of the menu and toolbar so that it is visible at all times.3Menu and toolbar: Allows you to access ma

To open a KVM session from the DSView Explorer:In a Units View window containing the target device you want to access (see Accessing UnitsView windows

Connecting to an existing sessionWhen you attempt to connect to a port already in use by another user, the Cannot connect tothe server dialog box disp

made. If the user's preemption level is higher than or equal to yours, the stealth connectionmay not be permitted; see Preemption Levels on page

Installation211This chapter describes the following installation sequence for the DSView software:• What you should do before installing the DSView so

Session time-outA remote session may time-out if there has been no activity in a session window for a specifiedtime. The session time-out value is con

In addition to the profile override option, the color depth and video scaling settings have anoption that can be enabled to prohibit the user from set

Table 19.2: Macintosh Keys and Keystrokes Not Supported in Keyboard Pass ThroughKeystrokes and Keystroke CombinationsDescriptionF13Function KeyF14Brig

If you enable Allow users to override this setting, or if no profile is assigned to the targetdevice, users may enable/disable pass through mode using

Single cursor mode - release keystrokeThe single cursor mode - release keystroke setting indicates the keystroke that can be used torelease the Video

using that profile will not be able to select Best Color. However, they could select a lowercolor depth such as Gray Scale/Best Compression.If you ena

If you enable Allow users to override this setting, or if no profile is assigned to the targetdevice, users may enable/disable background refresh usin

• Several settings also allow you to enable/disable an Allow users to override thesesettings checkbox. When enabled, users may override that profile s

e. In the Avocent Mouse Sync menu, select Enable or Disable. Enabling Avocent MouseSync provides improved mouse tracking on the target device on suppo

may select a higher color depth value than the current setting. When disabled,users may not select a higher value, but they may select a lower value.c

RequirementsLarge (>7000 Tar-get Devices)Medium (1000-7000Target Devices)Small (<1000Target Devices)Windows/LinuxDedicated PhysicalserverOne or

To assign a KVM session profile to multiple target devices:1. In a Units View window containing target devices (see Accessing Units View windows onpag

To enable or disable full screen mode:NOTE: The View - Full Screen command may only be used by the primary user. The command is not available tonon-pr

To specify a key for exiting single cursor mode:1. Select Tools - Session Options from the Video Viewer menu or click the Session Optionsbutton. The S

3. Enable the checkboxes for the items to display in the toolbar. Disable the checkboxes forthe items to remove from the toolbar.4. Click OK to save t

To set mouse scaling:1. Select Tools - Session Options from the Video Viewer menu or click the Session Optionsbutton. The Session Options dialog box a

Manual Video AdjustmentGenerally, the Video Viewer window automatic adjustment features will optimize the video forthe best possible view. However, us

Figure 19.2: Manual Video Adjust Dialog BoxTable 19.3: Manual Video Adjust Dialog Box DescriptionsNumberDescription Number Description1 Image Capture

Image capture width, pixel sampling/fine adjust, image capture horizontal positionand image capture vertical positionThe Image Capture Width, Pixel Sa

Automatic video adjustmentNOTE: You may also select Tools - Automatic Video Adjust from the Video Viewer menu or click the AutomaticVideo Adjust toolb

To capture the Video Viewer window to your clipboard:Select File - Capture to Clipboard from the Video Viewer menu or click the Capture toClipboard bu

If the computer will be a hub server, you will need the license key obtained from Avocent andprovide a username and password to use for initial log in

Scan mode has a lower priority than an active connection. If you or another user are connectedto a device, that device will be skipped in the scan seq

Figure 19.3: Thumbnail ViewerNumber Description1 Thumbtack: Locks the display of the menu so that it is visible at all times.2Menu: Allows access to T

Number Description3Minimize button: Minimizes the display of the Thumbnail Viewer window into the toolbar at the bot-tom of the local computer.4Close

Updating of the thumbnail image will stop until it is enabled.To enable a device thumbnail in the scan sequence:Select a device thumbnail. Select Thum

When a session is started in the DSView software, global and personal macros are retrievedfrom the DSView server. Then, when a Video Viewer window ses

2. Select one of the following: All - displays both personal and global macros, Personal -displays only personal macros or Global - displays only glob

To delete a macro:1. Select Macros - Configure - Macros from the Video Viewer menu or click the Macrosbutton. The Macros dialog box appears.2. Select

4. In the Group Type area, click Global if you wish to create a global macro group or clickPersonal if you wish to create a personal macro group.5. Cl

6. Click OK to save the name and return to the Macro Groups dialog box.7. Click Close.To delete a macro group:1. Select Macros - Configure - Macro Gro

5. Click Close to exit the Macro Groups dialog box.Macros in the selected group will appear in the Video Viewer window Macros menu.To display a predef

5. Enter the activation token in the field at the bottom of the screen. Ensure that you use allcapital letters, and include the dashes in the token.6.

The target device must be intrinsically able to use the types of USB2-compatible media thatyou virtually map. In other words, if the target device doe

can be mapped as virtual drives. You may also add ISO and floppy image files and then mapthem using the Virtual Media dialog box.After a device is map

Opening a virtual media sessionTo launch a virtual media session:Select Tools - Virtual Media from the Video Viewer menu. The Virtual Media dialog box

d. Repeat steps a through c for any additional ISO or floppy images you wish to add.You may add any number of image files (up to the limits imposed by

Closing a virtual media sessionTo close the Virtual Media dialog box:1. Click Exit.2. If you have any mapped drives, a message is displayed, indicatin

4. If no smart card is mapped to the target device, the No Card Mapped option will have adot beside it. Select your smart card, listed below this opti

326 DSView™ 4 Installer/User Guide

Using the Telnet Viewer20327The DSView management software ships bundled with a built-in proprietary Telnet Viewer thatprovides features unavailable i

Telnet Viewer Window FeaturesA new Telnet Viewer window will open for each new Telnet session established by a user. TheTelnet Viewer window contains

Number Description1 Title Bar: Displays the name of the target device being viewed.2Toolbar: Allows you to access many of the features in the Telnet V

14. Enter the license key in the fields provided.15. Ensure that you use all capital letters, but do not include the dashes.16. Your add-on component

Icon DescriptionCopy Text - Copies highlighted text in a Telnet Viewer session screen to the system clipboardRestore - Restores the ability to highlig

connection. Finally, the virtual terminal window will open using an SSH2 shell over SSHconnection.SSH2 settings may be viewed by clicking on an applia

To change the cursor appearance:1. Select Options - Preferences from the menu. The Preferences dialog box will appear.2. In the Caret list, choose Blo

2. Click the Terminal tab.3. From the Terminal Emulation list, choose one option. The default value is VT100.Terminal Emulation on page 419 contains e

Table 20.4: Terminal Emulation and TypeTerminal Emulation Terminal TypeVT52 DEC-VT52VT100 DEC-VT100VT100+ DEC-VT100VT102 DEC-VT102VT220 DEC-VT220VT320

To enable/disable local echo:1. Select Options - Session Properties from the menu or click the Session Settings icon in thetoolbar. The Session Proper

3. Enable or disable the Automate login checkbox. The default value is disabled.4. In the Initial Character list, select one option: CR (carriage retu

MacrosNOTE: Three additional types of macros are available in the DSView management software. Exit macros, createdwithin the DSView Explorer, reside o

4. To define a hotkey for the macro, choose one from the Key list. To add a modifier to thehotkey, check the Control, Shift or Alt boxes. (A macro’s h

3. Click Edit. The Configure Macros dialog box expands to display an Edit Macro areacontaining the information defined for the macro.4. Edit the macro

• If you accept the terms, click I accept the terms of the License Agreement and thenclick Next. Go to step 8.• If you do not accept the terms, click

5. To remove one or more macros from the macro group, select the macro(s) from the MacrosIn Group list, then click Remove. The macros will be moved to

To delete a macro group:NOTE: You must have DSView software administrator privileges to delete global macro groups.1. Select Macros - Configure - Grou

2. Click the Logging tab. The Default Directory field displays the current default location forlogfiles.3. Click the Browse button. The Set Directory

Automatic logging will stop when you close the Telnet Viewer session. When logging stops,the Logging Status label disappears.To start dynamic logging:

Copying, Pasting and Printing Session DataIn the Telnet Viewer you may:• Copy a screen of Telnet Viewer session data to the system clipboard• Copy all

The highlighted text will be copied to the system clipboard. You may then paste the clipboardcontents into a Telnet Viewer session or into another app

Closing a Telnet Viewer SessionTo close a Telnet Viewer session:Select File - Exit from the Telnet Viewer window.346 DSView™ 4 Installer/User Guid

Using Tools21347The DSView management software contains tools that may be used to perform various actions onunits. This chapter describes the availabl

Location Telnet portModel number TypePart number Visibility (show or hide)Primary contactYou may also export a topology report, regardless of any prop

11. Click Open. The file will download and open. By default, .csv files are configured to openin Microsoft Excel. If Microsoft Excel is not installed

13. Confirm the installation settings and click Install to begin the installation.14. Click OK on the DSView service startup message.15. Click Done.Up

rights. Subsequent files that you export will be incremented (target_device_rights[1].csv, target_device_rights[2].csv and so on).-or-Click Save. The

devices named TD1 and TD2, and TD2 is listed before TD1, the merged targetdevice will be named TD2.Click Next.5. The Confirm Target Device Merge windo

• Resynchronize the managed appliance so that it reflects the current DSView softwaresystem configuration• Save or restore the configuration• Save or

1. In the Unit Overview window, click the Reboot icon or link. A confirmation dialog boxwill appear.2. Confirm or cancel the reboot. If confirmed, all

Resynchronizing unitsWhen a unit changes its configuration, it may not be properly represented in the DSViewsoftware system. For example, a target dev

4. Select the type of each detected cascade switch.5. Type a name for each cascade switch.6. Optionally, combine any multiuser cascade switches. Click

Appliance configuration files are stored in the DSView server appliance files repository. Youmay display the available configuration files by clicking

User database files are stored in the DSView server appliance files repository. You may displaythe available database files by clicking the System tab

358 DSView™ 4 Installer/User Guide

Using Tasks22359You may add, delete and change tasks from the Tasks window. The Tasks window lists all tasksconfigured in the DSView management softwa

If you quit after installing the DSView software installation process (by closing thewindow), select Start - All Programs - Emerson - DSView 4 Softwar

Icon TaskRunning - Task is currently runningStopping - Task has run but has not completely stoppedDisabled - Task was prevented from executingRemote -

• Daily - Runs the task once every day, once Monday-Friday or regularly for a certainnumber of days (every 2 days, every 3 days and so on), beginning

c. Click on the calendar button or the field to the left of the calendar button and select adate to begin running the task. To use the calendar:• Clic

c. Select the month to run the task from the list box. Multiple months may be selected bypressing Ctrl while clicking on the months.d. Click on the ca

a. Type the directory location in which to create the system backup, which may be aphysical local drive on the DSView server or a shared network locat

5. Select a time to run the task (see Specifying when to run tasks on page 360), then clickNext.6. The Select Unit Group window will open. Select All

3. Click Add. The Add Task Wizard will appear.4. Select Export event log to a comma separated values (.CSV) file from the drop-down menu.Type a 1-64 c

Task: Exporting an Asset Report to a .csv fileThis task exports Asset Report data from the DSView software system to a .csv file. Theexported file may

Task: Exporting a Usage Report to a .csv fileThis task exports selected fields from the DSView software system Usage Reports to a .csv file.The export

7. The Select Last Number of Days to Export window opens. Specify the number of days inthe field provided.8. Click Finish.Task: Sending an IPMI chassi

9. The Type in Hub Server Address and Port window will open. Type the address of theDSView software hub server using standard dot notation (xxx.xxx.xx

implementation does not support the option, the task will fail when run and bereported in the Task Results window.9. Click Finish.Task: Test modem con

Once this task is added, you may run it on demand at any time; see Running tasks manually onpage 374.To add the task:1. Click the System tab.2. Click

6. Click Finish.Task: Pull names from selected unitsAutomatic name pull (see Automatic name pull on page 143) is not supported on somemanaged applianc

performs the same operations as the Resync Unit Wizard (see Resynchronizing units on page354).Once this task is added, you may run it on demand at any

Running tasks manuallyAlthough tasks are scheduled to run at particular times using the Add Task Wizard, you mayrun an existing task at any time.To ma

Deleting tasksNOTE: Remote tasks, which are scheduled on another DSView server, may not be deleted from the DSViewserver to which you are logged in. T

5. Change the properties of the task. See the operating sequence for the task type in AddingTasks Using the Add Task Wizard on page 363.Firmware Manag

3. Click on the version of a firmware file. The Firmware File Properties window will open.4. The display includes the firmware version, appliance type

378 DSView™ 4 Installer/User Guide

Events and Event Logs23379When an enabled, defined event occurs in the DSViewsoftware system, it is saved in the eventlog. You may display the event l

Java Runtime Environment version 1.6 u24For more information visit http://www.avocent.com/software-requirements.Opening a client sessionBefore opening

Severity iconsFor users who are members of the DSView software administrators or auditor user groups, thenon-critical, critical and non-recoverable ic

• You may also specify one or more unit groups - an email notification will be sent onlywhen a specified unit-related event occurs on a unit that is a

• To add one or more unit groups, select the unit group(s) from the Available UnitGroups list, then click Add. The unit group(s) will be moved to the

• To remove one or more unit groups, select the unit group(s) from the Selected UnitGroups list, then click Remove. The unit group(s) will be moved to

2. Click Enabled Events in the side navigation bar. The Enabled Log Events window willopen, listing all enabled and disabled log events. If you want t

• Trap Enterprise - Enterprise object identifier for a received SNMP trap. (The Trap Enterprisefield in an Event Log window is named Enterprise OID in

The Event History table contains any state change information. This includes when thestate was changed, the type of change (for example, Changed from

Using the date filterThe event log retains all events occurring in the DSView software system for the specifiedretention time. By default, the 5000 mo

To change the event log retention period:1. Click the Reports tab.2. Click Log Retention in the side navigation bar. The Event Log Retention Time wind

Microsoft Excel. If Microsoft Excel is not installed on your computer, you will beprompted to select a text editor to open the .csv file.-or-From the

RSA SecurID loginWhen an RSA SecurID external authentication service has been added to the DSView software,the login credentials include a username an

390 DSView™ 4 Installer/User Guide

Plug-ins24391A plug-in provides support for a specific appliance type (model) in the DSView software. Aplug-in is packaged into a single archive file

5. Add or upgrade the plug-in on each spoke server. All spoke servers should have the sameplug-ins at the same version.6. Perform a replication operat

NOTE: If you added a plug-in for a Cyclades appliance, you must disable the Cyclades Web Manager to maintainsecurity standards. For information about

Field DescriptionAdministrative StatusAdministrative status on this server. Valid values are:• DSView server not responding - (This value is valid onl

Managing Plug-insAfter a plug-in has been added, you may upgrade it to another (generally, newer) version. Youmay also disable a plug-in if necessary

To disable a plug-in:1. Click the System tab.2. Click Plug-ins in the top navigation bar. The Plug-ins window will open.3. Click on the name of plug-i

397Appendix A: Technical SupportOur Technical Support staff is ready to assist you with any installation or operating issues youencounter with your Av

398 DSView™ 4 Installer/User Guide

Appendix B: TCP and UDP PortsThe DSView software client accesses the server and performs commands using a standard webbrowser. The communication proto

point> are the names of your server’s DVD Linux or Solaris device and mount pointdirectory, respectively.For example, to mount a DVD which is the s

NOTE: When using a non-proxied connection, video performance over a slower network connection may be lessthan optimal. Since certain color settings (s

Figure B.2: Ports Used with a KVM Switch Proxy Server Connection (KVM)If the user wishes to establish a session with another port on the KVM switch, t

Figure B.3: Ports Used with a Serial Console Appliance Connection (Serial) Without ProxyIn a proxied connection, communication between the DSView serv

Figure B.4: Ports Used with a Serial Console Appliance Proxy Server Connection (Serial)DSView server portsThe DSView server uses the HTTPS port for co

Figure B.5: Generic ApplianceIf Active Directory or LDAP external authentication is being used within your DSViewsoftware system, TCP/IP ports 389 and

External authentication portsFigure B.6: External AuthenticationSNMP portsA supported KVM switch or serial console appliance may be configured to send

Number Description1 DSView Server2 UDP Port 1623 KVM Switch or Serial Console ApplianceTable B.1: Ports Used by SNMP (No External SNMP Manager)If an e

Appendices 407

408 DSView™ 4 Installer/User Guide

Appendix C: DSR Remote Operations SoftwareNOTE: The DSR Remote Operations software is supported only on the following DSR switches: DSR 1020, 1021,102

For Windows, Linux and Solaris operating systems, the DSView software client automaticallydownloads and installs the JRE the first time it is needed.

Figure C.1: Using the DSR Remote Operations Software with a DSR SwitchNumberDescriptionNumberDescription1 CAT 5 Connection 7 Modem2 KVM Connection to

Before using the DSR Remote Operations softwareThe following actions should be performed before using the DSR Remote Operations software:• Ensure that

• Windows 2000 Workstation or Server with Service Pack 2 or later• Windows XP Home Edition or ProfessionalThe DSR Remote Operations software is instal

8. The Installing... window will open and displays the progress of the installation. Thesoftware will be installed in the specified folder and a Start

NOTE: The switch will disconnect the modem connection if there is no activity on the modem connection for the timeperiod specified by the inactivity t

Table C.2: DSR Remote Operations DescriptionsNumber Description1 Menu bar: Allows you to access many of the features in the DSR Remote Operations wind

Power viewSelecting Power in the side navigation bar of the DSR Remote Operations window will displaya list of power device sockets attached to the sw

Managing serversTo connect to a server:NOTE: Users with a User level account may connect to a server only when given access to a switch.Select View -

• Select a socket that has not been powered down and select Tools - Power Off from themenu bar.• Select a socket that has not been powered down and cl

Appendix D: Terminal EmulationThis appendix contains information about the keys, sequences, encoding and decoding for theDSView management software te

Once the installation is complete, the viewer session starts automatically.Installing the DSR Remote Operations SoftwareNOTE: Installing and using the

VT100+ terminal emulationThe VT100+ emulation provides compatibility with the Microsoft headless server EMS serialport interface. The DSView software

VT102 Receive CodeInsert Line (IL)Inserts n lines at the line where the cursor is currently positioned. Lines displayedbelow the cursor position move

Keys Hex Code Function Mnemonic Encode/DecodeCtrl+H 08 BS Yes/YesCtrl+I 09 HT Yes/YesCtrl+J 0A LF Yes/YesCtrl+K 0B VT Yes/NoCtrl+L 0C FF Yes/NoCtrl+M

Table D.5 lists the VT100 ANSI mode and cursor keys for set and reset modes. Encoding anddecoding is supported for all the cursor keys listed.Table D.

Control Sequence Definition Encode/DecodeEsc [Pn; Pn H Cursor Position No/YesEsc [Pn A Cursor Up No/YesEsc [Pn c Device Attributes No/NoEsc # 8 Scr

Control Sequence Definition Encode/DecodeEsc D Index No/YesEsc E Next Line No/YesEsc M Reverse Index No/YesEsc c Reset to Initial State No/NoEsc [Ps;

Control Sequence Definition Encode/DecodeEsc [K or Esc [0 K Erase from cursor to end of line No/YesEsc [1 K Erase from beginning of line to cursor

Control Sequence Definition Encode/DecodeEsc [? 7 h Modes to Set - Wraparound On No/NoEsc [? 7 l Modes to Reset - Wraparound Off No/NoEsc [? 8 h Mo

VT220 Keyboard PC KeyboardVT220 Keyboard ByteSequenceRight Arrow Right Arrow Esc [CUp Arrow Up Arrow Esc [ADown Arrow Down Arrow Esc [BKeypad / Key

VT220 Keyboard PC KeyboardVT220 Keyboard ByteSequenceF16 Ctrl - F8 Esc [2 9 ~F17 Ctrl - F9 Esc [3 1 ~F18 Ctrl - F10 Esc [3 2 ~F19 Ctrl - F11 Esc [

DSView Explorer Windows325When a user has been logged in and authenticated, the Avocent Explorer window opens. Fromthe Explorer window, you may view,

VT220 Keyboard Function VT220 Keyboard Byte SequenceErase from cursor to end of screen Esc [jProgrammable LEDs Esc [qWhat are You? Esc [cSet Mode E

VT220 Keyboard Function VT220 Keyboard Byte SequenceDevice status report Esc [Pn nWhat are you? Esc [Pn cSat Mode Esc [Pn hDelete Pn Characters Esc

Table D.11: VT52 DecodingVT52 Keyboard Function VT52 Keyboard Byte SequenceCursor Up Esc ACursor Down Esc BCursor Right Esc CCursor Left Esc DCursor H

Keys Keypad Numeric Code VT52 Keypad ANSI Keyboard- (dash) - (dash) Esc ? m Esc O m, (comma) , (comma) Esc ? l Esc O l. (period) . (period) Esc ? n Es

VT320 Keyboard PC Character SequenceVT320 Keyboard ByteSequenceF15 Ctrl - F7 Esc [2 8 ~F16 Ctrl - F8 Esc [2 9 ~F17 Ctrl - F9 Esc [3 1 ~F18 Ctrl - F

VT320 Keyboard Function VT320 Keyboard Byte SequenceRestore cursor and attributes Esc 8Up Arrow Esc [ADown Arrow Esc [BRight Arrow Esc [CLeft Arrow

VT320 Keyboard Function VT320 Keyboard Byte SequenceRight Arrow amount specified by Pn Esc [Pn CLeft Down Arrow amount specified by Pn Esc [Pn DEras

GlossaryAccess controlAccess control refers to mechanisms and policies that restrict access to computerresources.Active DirectoryActive Directory is t

ASMP (Avocent Secure Management Protocol)ASMP is a protocol used to securely configure managed appliance settings. This TCP-based protocol uses an SSL

target device. Examples of cascade devices include a cascade switch and a powerdevice.Cascade switchA cascade switch is an analog KVM switch connected

Number Description1Top option bar - Use the top option bar to bookmark a software window,refresh a window display, print a page, log out of a software

• Assign IP addresses automatically• Deliver TCP/IP stack configuration parameters, such as the subnet mask and defaultrouter• Provide other configura

DSView software clientThe DSView software client is a customer provided PC with an installed web browser.The web browser accesses the DSView server an

The DSView management software versions of the spoke server and hub server mustmatch in order to register the spoke server. For example, you may not r

Graceful shutdownA graceful shutdown is identical to a shutdown performed by selecting Start -Shutdown and then selecting Shut down in the Shut Down W

enabled under the Advance Internet Options dialog box of Internet Explorer version6.0 SP1 and above.IQ moduleAn IQ smart module uses CAT 5 cabling to

LDAP (Lightweight Directory Access Protocol)LDAP is a set of protocols for accessing information directories. LDAP is based onstandards contained in t

• Allows a company to combine multiple ISDN connections into a single Internetconnection.NAT deviceA NAT device is a network address translation (NAT)

SDR repository deviceAn SDR repository device is the logical management device that provides a sensordata records (SDR) system interface, which in tur

SiteA site is a location that contains a managed appliance, DSView server or both.Smart cardA smart card, common access card (CAC), or integrated circ

TCP/IP (Transmission Control Protocol)TCP is one of the main protocols in TCP/IP networks. The IP protocol deals only withpackets. TCP enables two hos

Figure 3.2: Example Side Navigation BarTable 3.2: Side Navigation Bar DescriptionsNumberDescription1Collapse All Nodes - Click this arrow in the upper

networks at each end of the VPN that they are connected by a private physicalnetwork instead of across a public network.(WAN) Wide Area NetworkWAN typ

590-1085-501CFor Technical Support:www.avocent.com/support

You may choose whether an expanded node will collapse when another Expand Node arrow isselected. See Changing user options on page 39.Clicking on a li

beginning (such as emailserver, emailserverbackup). Typing *emailserver* and clicking Filterwill display items containing emailserver in any part of t

T A B L E  OF  C O N T E N T SProduct Overview 1Features and Benefits 1System Components 3Third party products 4Partner products 4Supported Units 4T

To filter the list in a window:1. In a window containing a Filter field, type a text string in the field. Searches are not casesensitive.2. Click Filt

page by default. The default values will be used by all new users and by existing users whohave not already customized their views.To customize a wind

9. Click Save and then click Close. The window being customized will open with thechanges.Displaying pagesMultiple page windows contain navigation but

To print a window:1. In the top option bar, click PRINT or the print icon. The Print dialog box will appear.2. Specify options to use, then click Prin

Key DescriptionLeft ArrowDecrements the day by one day. If the first day of the month is selected and the LeftArrow key is pressed, the month is decre

Basic Operations435This chapter describes basic operations and settings, including global system properties, profiles,built-in user groups and preempt

NOTE: If your DSView software version is several versions prior to the current version, the help may not beavailable on the Avocent web site. In this

• Power settings - see Power Settings on page 38• Target device naming - see Target Device Naming on page 172• DS Zones - see DS Zones on page 249• Au

• Browser caching of secure web pages is disabled. This setting prevents the potential loss ofconfidential client data; however, this setting may not

3. Click Power Settings in the side navigation bar. The Power Settings Properties windowwill open.4. Enter a number of seconds between 0 and 60 to spe

Using the Side Navigation Bar 26Using Windows 28Sorting information in a window 28Filtering information in a window 28Saving information in a window 3

• Check Skip prompt when leaving pages with unsaved changes, if you do not want amessage box to prompt you to save modified information when you leave

NOTE: Only the DSView software Telnet Viewer is supported on Macintosh system clients.To specify the serial session application:1. Click the Profile t

To specify a user certificate:NOTE: A user may access this procedure only if a DSView software administrator has allowed it.1. Click the Profile tab.

maintained in a secure internal cache. A supported plug-in, such as the Virtualization plug-in,can retrieve these credentials to log in to connected u

OperationBuilt-In User RoleDSView Admin-istratorUser Admin-istratorApplianceAdministratorAuditors UsersAdd, change, import anddelete DSView softwareYe

Preemption LevelsThe preemption level of users determines whether they may interrupt or disconnect anotheruser’s serial or video (KVM) session with a

this value will be defined as 3. If this value is larger than the highest preemption level ofthe user, the value will be used as the effective user pr

Use the following procedures if you are permitted to install software.To download an ActiveX control on a DSView software hub server using Windows(all

Video Viewer managementWhen the DSView software is updated, new video viewers are added. The new viewers must beaccepted and downloaded. Administrator

The current security zone appears in the lower right corner of the DSView Explorer window.To ensure that the DSView software works correctly in securi

Security zones 48Advanced Internet options 50Certificates 51System certificate policy and trust store 52Integrated Windows Authentication 54Firewalls

3. Click Trusted Sites, then click Sites. The Trusted Sites dialog box appears.4. Type the web site address, in standard dot notation (xxx.xxx.xxx.xxx

CertificatesThe DSView software system uses certificates to provide secure transactions betweencomponents and to uniquely identify components in the s

A Security Alert dialog box may appear if there are server certificate issues. See Servercertificates on page 67 for information about certificate ale

Feature Value when enabledChain BuildingAuthority Info Access (AIA)Permits the DSView software to use the AIA certificate extension tolocate a certifi

To display and manage the trust store:1. Click the System tab.2. Click Global Properties in the top navigation bar.3. In the side navigation bar, clic

To use Integrated Windows Authentication for authentication, a DSView software administratormust first enable it. See Client session information on pa

Figure 4.1: Typical DSView Software System Firewall ConfigurationTable 4.4: Typical DSView Software System Firewall Configuration DescriptionsNumbe De

Several factors related to the network setup, including the DSView software databasereplication schedule and methods of device access, can affect the

Number Description Number Description2 Firewall 8 VPN3 Site A 9 DSView Software Client4 Target Devices 10 Site B5 Hub Server 11 Target Devices6 Spoke

Number Description Number Description2 Private 8 Private3 NAT Device 9 DSView Server4 Client 10 Managed Appliance5 Public 11 Corporate6 VPNAnother sce

RADIUS external authentication service 104TACACS+ external authentication service 106RSA SecurID external authentication service 110User Authenticatio

Number Description Number Description1 DSView Software Client 7 NAT Device2 Private 8 Private3 NAT Device 9 DSView Software Server4 Client 10 Managed

Table 4.8: License Summary FieldsSection Field DescriptionInstallation Key orDemo Install KeySerial NumberSerial number encoded in the license key for

• Adds <number> Spoke Server(s) and Unlimited Client Sessions - Combines the keysfor Adds <N> Spoke Server(s) and Client Session Site Lice

ISV PartnersThe Avocent Independent Software Vendors (ISV) partners program supports configuring andlaunching a browser from within the DSView softwar

64 DSView™ 4 Installer/User Guide

DSView Servers565This chapter describes how to configure DSView server properties, backup and restore hubservers and manage spoke servers.Server Prope

Property DescriptionProxy ServerWhen the Avocent proxy server is used, DSView software client KVM and serial sessionrequests are sent through the DSVi

2. Click Network in the side navigation bar. The DSView Server Network Properties windowwill open.3. Type a new DSView server port number in the HTTPS

• Has the certificate expired?• Does the name on the DSView server certificate match the name the DSView softwareclient used to access the DSView serv

A warning dialog box will appear if the answer to all three questions is No. To prevent thiswarning dialog box from appearing when you connect to a se

Automatic topology synchronization 147Topology synchronization options in the Add Unit Wizard 148Topology synchronization options in the Resync Wizard

To update certificate information on the DSView server:NOTE: You may also update a spoke server certificate on a hub server and update a hub server ce

The name of the SSL certificate file must be entered in case sensitive text if youroperating system supports case sensitive filenames.Imported certifi

To update the certificate of a hub server on a spoke server:1. On the spoke server, click the System tab. DSView Server will automatically be selected

• Click Use the proxy server only for clients not on the same network as this DSViewServer to enable all external and internal clients on a different

DSView software client web browser matches the certificate configured for the user.Certificates for users may be modified. See User certificates on pa

a. Inactive dial-up session timeout - in the drop-down menu, specify the number ofseconds in the range of 60-3600 after which the session will be term

multiple dial-back phone numbers each separated by a comma. The number(s) will bestored in the DSView software database and automatically updated on t

Backing up and Restoring Hub Servers ManuallyYou may manually create a backup of your hub server. Two methods are available:• From a command line in a

“<archive name>” - Name of the archive, which must be enclosed byquotation marks (for example, “myarchive”). The -archive option and anarchive n

Entering the following in a command prompt window will restore a backup nameddbasebackup.zip with the password test1.DSViewBackupRestore.sh restore -a