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Installer/User GuideAVWorksTM

4 AVWorks Installer/User Guide

Contents2InstallationGetting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Installing AVWorks . . . . . . . . . . . . .

Chapter 2: Installation 7 Chapter 2: InstallationGetting StartedBefore installing your AVWorks, refer to the following lists to ensure that you h

8 AVWorks Installer/User GuideTo install on Microsoft Windows NT, 2000 or XP:1. Insert the AVWorks CD-ROM into your CD-ROM drive. If AutoPlay is sup

Contents3Basic OperationsLaunching AVWorks . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Navigating AVWorks . . . . . . . . . . . . . . . .

Chapter 3: Basic Operations 11 Chapter 3: Basic OperationsLaunching AVWorksTo launch AVWorks on all Microsoft Windows operating systems:Select Star

12 AVWorks Installer/User Guidedefault display is user-configurable. For more information, see Customizing the AVWorks Explorer Window in this chapte

Chapter 3: Basic Operations 13 Appliance/AVWorks Quick Setup ChecklistThe following list is an overview of the steps you will follow to set up and

INSTRUCTIONSThis symbol is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literatur

14 AVWorks Installer/User GuideAdding an ApplianceBefore you can access your appliance through AVWorks, you must add it to the AVWorks database. Once

Chapter 3: Basic Operations 15 6. The Confi gure Cascade Switches dialog box appears if AVWorks detects an attached legacy switch. This box contains

16 AVWorks Installer/User Guideand gateway that you want to assign to the unit and click Next. 4. The Select AutoView 1000R/2000R window appears, pro

Chapter 3: Basic Operations 17 To discover an appliance by IP address:1. Select Tools - Discover from the AVWorks Explorer menu. The Discover Wizar

18 AVWorks Installer/User Guidean appliance, AVWorks will cache the username and password in memory for the duration of the AVWorks session. NOTE: Yo

Chapter 3: Basic Operations 19 Accessing and Managing Your DevicesThe Devices tab displays a list of devices defined in the database. The Group Sel

20 AVWorks Installer/User Guide4. Review the results of your search.-or-Click the Clear Results button to display the entire list again.To auto sear

Chapter 3: Basic Operations 21 Expanding and refreshing your Video ViewerYou can adjust your view using the three buttons at the top of the Video V

22 AVWorks Installer/User GuideAdjusting the window sizeThe Video Viewer allows you to set up automatic or manual scaling of the session image. When

Chapter 3: Basic Operations 23 Figure 3.10: Viewer Mouse Session Options Dialog BoxSetting mouse scalingYou can choose among three preconfigured mo

AVWorks™Installer/User GuideAvocent, the Avocent logo, The Power of Being There and AVWorks are trademarks of Avocent Corporation. OSCAR is a register

24 AVWorks Installer/User GuideTo realign the mouse:Click the Align Local Cursor button on the Viewer toolbar.To reset the PS/2 connection:1. Select

Chapter 3: Basic Operations 25 Macro Groups settings are specific to each target device and, therefore, can be set differently for each device. The

26 AVWorks Installer/User GuideFigure 3.13: Viewer Macro Dialog Box2. Click Create. The Create/Edit Macros dialog box appears.Figure 3.14: Viewer Cre

Chapter 3: Basic Operations 27 3. Type the name of the macro in the Macro Name fi eld.4. Select the desired category and keystrokes from the list

28 AVWorks Installer/User Guide3. Click Create. A dialog box appears prompting you to name the new macro group. 4. Type in a name. Click OK to save

Chapter 3: Basic Operations 29 location or folder. The Network tab lets you set a browser URL for that server if you want to view it in a browser w

30 AVWorks Installer/User Guide7. (Optional) Click the Network tab and type in the URL to use when establishing a browser connection to the server.

Chapter 3: Basic Operations 31 Figure 3.19 shows a connection to a server. Figure 3.20 shows a server connected to Channel 1 of a legacy switch.

32 AVWorks Installer/User Guideclient database. View tabs, sort bars and search functions use these attributes to find specific units within the data

Chapter 3: Basic Operations 33 Figure 3.22: Folders View Tab SelectedModifying custom field namesCustom field names allow you to change the Site, D

34 AVWorks Installer/User GuideFigure 3.24: Options Dialog Box - Custom Field Labels2. Select a fi eld label to modify and click the Modify button. Th

Chapter 3: Basic Operations 35 2. Click the General tab and select the pulldown menu for Site, Department or Location. If a name is not in the pull

36 AVWorks Installer/User GuideFigure 3.25: Assign To Dialog Box3. Select the site, location or folder category from the pulldown menu. 4. Select t

Chapter 3: Basic Operations 37 To delete an appliance or server:1. Select the unit(s) to delete from the Unit Selector pane.2. Select Edit - Delet

38 AVWorks Installer/User GuideCustomizing the AVWorks Explorer WindowThe AVWorks Explorer window can be resized at any time. Each time you launch th

Chapter 3: Basic Operations 39 4. Click OK to save the new browser selection.-or-Click Cancel to exit without saving changes.Managing Your Local Da

40 AVWorks Installer/User GuideExporting a databaseThis function allows you to export fields from the local database to an ASCII Comma Separated Valu

Chapter 3: Basic Operations 41 To load a database:1. Select File - Database - Load from the AVWorks Explorer menu. The Database Load dialog box app

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Contents4Managing Your ApplianceViewing and Configuring Appliance Parameters . . . . 46Upgrading Firmware . . . . . . . . . . . . . . . . . . . . .

Table of ContentsChapter 1: Product OverviewAbout AVWorks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Features and Benefits . .

Chapter 4: Managing Your Appliance 45 Chapter 4: Managing Your ApplianceOnce you have installed a new appliance, you have the ability to view and

46 AVWorks Installer/User GuideViewing and Configuring Appliance ParametersThe Settings tab allows you to display an expandable list of categories co

Chapter 4: Managing Your Appliance 47 Figure 4.2: Users Dialog BoxTo add or modify a user:1. Click the Users category in the left column in the AM

48 AVWorks Installer/User GuideFigure 4.4: User Access Rights Dialog Boxb. Select a server in the left column for which this user should have access

Chapter 4: Managing Your Appliance 49 In this dialog box, you can enter system information and community strings. You may also designate which sta

50 AVWorks Installer/User Guide5. Add up to four SNMP management entities to monitor this appliance or leave this blank to allow any station to moni

Chapter 4: Managing Your Appliance 51 Viewing server connectionsWhen you select the Devices category for the first time, the AMP will retrieve the

52 AVWorks Installer/User Guideto match the current confi guration in the appliance. Your current local database names will be overridden with the app

Chapter 4: Managing Your Appliance 53 Figure 4.8: Configure Cascade Switches Dialog BoxUpgrading FirmwareYou can upgrade the firmware for either t

54 AVWorks Installer/User GuideFigure 4.9: Firmware Version Dialog BoxTo upgrade appliance fi rmware:1. Click the Tools tab in the AMP. The Tools dial

Chapter 4: Managing Your Appliance 55 CAUTION: Do not turn off the AutoView 1000R/2000R while it is rebooting.To simultaneously upgrade multiple A

56 AVWorks Installer/User GuideFigure 4.11: User Status Dialog BoxTo disconnect a user session:1. Click the Status tab in the AMP. The User Status di

Chapter 4: Managing Your Appliance 57 you ever need to replace your AutoView 1000R/2000R, restore the configuration file to the new appliance and

58 AVWorks Installer/User Guide2. Click the Save Appliance User Database button. The Save Appliance User Database dialog box appears. 3. Click Browse

Chapter 4: Managing Your Appliance 59 Figure 4.12: Appliance General Properties3. Type in the name of the appliance. A warning will display if yo

60 AVWorks Installer/User GuideHowever, if your machine has a software cursor or pointer shadow enabled, or if your video driver does not support Dir

Chapter 4: Managing Your Appliance 61 enabled products. New product licenses can be added and existing licenses can be deleted from this dialog as

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ContentsAppendicesAppendix A: Updating AVWorks . . . . . . . . . . . . . . . . . 65Appendix B: Keyboard and Mouse Shortcuts . . . . . . . 66Appendix

Contents1Product OverviewAbout AVWorks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3Features and Benefits . . . . . . . . . . . . . . .

Appendices 65 AppendicesAppendix A: Updating AVWorksFor optimal performance, ensure that you have the latest version of AVWorks available from the

66 AVWorks Installer/User GuideAppendix B: Keyboard and Mouse ShortcutsDivider Pane Keyboard and Mouse ShortcutsOperation DescriptionF6 Navigates be

Appendices 67 Operation DescriptionPage Down Deselects current selection and scrolls down one page, then selects the last item on the page.Delete

68 AVWorks Installer/User GuideAppendix C: TCP PortsThe Video Session Viewer communicates with the AV1000R/2000R over TCP ports 8192 and 2068. Digiti

Appendices 69 Appendix D: TroubleshootingAdjusting the video qualityThe Video Viewer offers both automatic and manual video adjustment capability.

70 AVWorks Installer/User GuideAppendix E: Technical SupportOur Technical Support staff is ready to assist you with any installation or operating iss

Appendices 71

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LIMITED WARRANTY Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and wor

590-257-001A For Technical Support:Avocent Corporation4991 Corporate DriveHuntsville, Alabama 35805-6201 USATel: +1 256 430 4000 Fax: +1 256 430 4031A

Chapter 1: Product Overview 3 Chapter 1: Product OverviewAbout AVWorksAVWorks is a cross-platform management application that allows you to view